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2nd computer unable to load firefox

  • 2 odpovede
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od Moosina

Moosina
Moosina

Yesterday I had trouble loading Firefox on my MacBook Pro laptop and left you a message after following the instructions from a live chat volunteer and have not heard back yet. Today, while I was working off of Firefox on my desktop iMac, i wanted to open a new window and got the following URL message: "Problem loading page - jar:file:///Usera/bradleysevin/Desktop/Firefox.app/Contents/MacOS/omni.jar!/browserconfig.properties." Now, what do I do???? I'm accessing Firefox through an alternative Safari internet connection;but, Firefox is the connection I would prefer. Please, HELP! Helplessly, Brad Sevin

Yesterday I had trouble loading Firefox on my MacBook Pro laptop and left you a message after following the instructions from a live chat volunteer and have not heard back yet. Today, while I was working off of Firefox on my desktop iMac, i wanted to open a new window and got the following URL message: "Problem loading page - jar:file:///Usera/bradleysevin/Desktop/Firefox.app/Contents/MacOS/omni.jar!/browserconfig.properties." Now, what do I do???? I'm accessing Firefox through an alternative Safari internet connection;but, Firefox is the connection I would prefer. Please, HELP! Helplessly, Brad Sevin

Všetky odpovede (2)

cor-el
cor-el

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Moosina
Moosina Autor otázky

I went back to support comments and from there did the following: Tried to sign into Firefox. The URL read: "Unable to load page." I clicked on Firefox on the top line and then on "Preferences" Once the first screen came up, The line for login address read: "jar:...." I changed it to: http://google.com/firefox an>d then clicked on File>New Window and the homepage came up. I quit Firefox and then logged in using the Firefox icon and no further problems. I hope this is helpful to some others. I did not have any success when I had trried the reccommendation to sign in in the Safe Mode.