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All bookmarks have disappeared and when I try restore method, nothing happens when I click "restore" in the manage bookmarks window

mroseberry5 odpovedal
zebrasky2

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.

Všetky odpovede (5)

You may be able to find your profile folders and in one of those find your bookmarksbackup folder.

You can use the URL about:profiles to find your profile location

Thanks! I was able to find the back up files. Any idea why nothing happens when I click the "choose file" option from the restore drop drown in manage bookmarks?

This usually doesn't happen on a Mac, but could you shut down and restart the whole device first, in case there's something in the bookmark system that got locked by some process and can't be accessed/written?

Oddly, after weeks, they have all come back! Everything seems to be working normally.

No, it happened in Mac... Mac X OS 10.15. I have had been waiting very hopefully and patiently, for over three (3) weeks, now. Nothing happened yet. My one simple question: is, when so many people are affected by the Mozilla/Firefox updates, then, why don't they have a helpline resolving their stupid faults?

Upravil(a) mroseberry5 dňa

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