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Need to replace email address on my account

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cor-el pridal odpoveď Pred 5 mesiacmi
SuMo Bot
SuMo Bot

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

Upravil(a) James dňa

Všetky odpovede (2)

James
James
  • Moderátor
  • 10 najlepších prispievateľov

You can try using this contact form in getting help with your Mozilla Account. https://support.mozilla.org/en-US/questions/new/mozilla-account/form

cor-el
cor-el
  • Moderátor

Note that the normal procedure is to add a secondary email address to the Mozilla Account while you still have access to the primary email and verify this address, then you will be able to set the secondary email as your primary email address.

SuMo Bot
SuMo Bot Autor otázky

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.