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Can't clear incorrect email address from saved form data

  • 1 odpoveď
  • 1 má tento problém
  • 107 zobrazení
  • Posledná odpoveď od Bruce Clarke

Bruce Clarke
Bruce Clarke

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether.

Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data.

It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'.

Many thanks, Bruce Clarke

For months I've been trying to clear my saved form data as I put in the wrong email address, and when using saved form data sometimes don't notice it's wrong, so replies disappear into the ether. Under Settings/Privacy & Security/Clear browsing data I have cleared Everything with all check boxes checked, and multiple times just tried the Saved form info checkbox. The wrong email refuses to die along with the related form data. It is infuriating. Maybe you can correct it manually, or actually wipe it for me? The INCORRECT email is 'bongoots@yahoo.co.uk'. The CORRECT email is 'bongboots@yahoo.co.uk'. Many thanks, Bruce Clarke

Vybrané riešenie

Thanks for all the help ;-) Finally fixed it myself. Under Settings/Privacy & Security/Addresses and more/Manage addresses and more - I hadn't got as far as editing as I thought it was just the address. Selecting the address and hitting Edit brought up all the related saved data including the incorrect email, which I was able to correct and save.

It doesn't alter the fact that Clear browsing data/Saved form info doesn't work.

Bruce Clarke

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Bruce Clarke
Bruce Clarke Autor otázky

Vybrané riešenie

Thanks for all the help ;-) Finally fixed it myself. Under Settings/Privacy & Security/Addresses and more/Manage addresses and more - I hadn't got as far as editing as I thought it was just the address. Selecting the address and hitting Edit brought up all the related saved data including the incorrect email, which I was able to correct and save.

It doesn't alter the fact that Clear browsing data/Saved form info doesn't work.

Bruce Clarke

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