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I have lost all my saved sites and passwords even from Sync

  • 4 odpovede
  • 2 majú tento problém
  • 64 zobrazení
  • Posledná odpoveď od jmcdb

JoCika_
JoCika_

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been deleted. I tried to log out and back in to mozilla and sync, but everything is gone. Over 100 sites and passwords. How this happened ? Where can i ask for help since Mozilla doesn't offer any.

I was able to use it this morning from my macbook. But the afternoon I was on sites where my passwords usually fill but now everything is empty, everything had been deleted. I tried to log out and back in to mozilla and sync, but everything is gone. Over 100 sites and passwords. How this happened ? Where can i ask for help since Mozilla doesn't offer any.

Upravil(a) JoCika_ dňa

Všetky odpovede (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

I assume you're an iPhone user. If so, was your iphone also synced?

The issues could also be that Firefox created another profile. Check via about:profiles in the browser.

JoCika_
JoCika_ Autor otázky

Sorry I forgot to mention, I only use Mozilla on Mac and Windows computers.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Okay. How about the profile, did you investigate?

jmcdb
jmcdb

This worked for me. Click the 3 bars on the upper right. Scroll down to passwords. They are still there. They just won't automatically insert them anymore. Once you are in a website's enter password location, put your cursor in the entry space and right click. The option to use you saved password will appear.