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forget password

  • 1 odpoveď
  • 1 má tento problém
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  • Posledná odpoveď od Paul

Pierre Ribo
Pierre Ribo

Bonjour,

I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code If this was you, here is your confirmation code to proceed: 18884199 I don't receive a second mail or any information to proceed with this code. It don't work in the login password window.

Thank you for help!

Bonjour, I forget my Mozilla account password. I follow the process ( forgot password selected) I receive an email from Mozilla on this mailbox: [email address] ; here the part with code '''''If this was you, here is your confirmation code to proceed: 18884199 ''''' I don't receive a second mail or any information to proceed with this code. It don't work in the login password window. Thank you for help!

Upravil(a) Paul dňa

Všetky odpovede (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi,

I have removed your email address from your question for your privacy and security as this is an open forum.

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.