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update deleted my windows and book marks - is there a qway to get those back

  • 3 odpovede
  • 1 má tento problém
  • 43 zobrazení
  • Posledná odpoveď od Mandy

Chris Marcus
Chris Marcus
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Hello,

Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone.

Is there any way to get these back?

Thanks so much!

Hello, Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone. Is there any way to get these back? Thanks so much!

Všetky odpovede (3)

Paul
Paul
  • Top 10 Contributor
  • Moderator
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Hi Chris

This support article might help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Chris Marcus
Chris Marcus Autor otázky
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Thanks Paul!

Mandy
Mandy
  • Administrator
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Hi Chris! Are you experiencing the same missing bookmarks sidebar issue as described here?

If so, this issue will be resolved in the release of Firefox Version 139 -- this update will be available on May 27th. I hope this helps!