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Can on display any pages, including Firefox "log ins and password" or "options"

  • 4 odpovede
  • 1 má tento problém
  • 6 zobrazení
  • Posledná odpoveď od atarlowski

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My Firefox ver 88 stopped working. It will not display any web pages whether I click on a bookmark (where nothing shows in the URL line) or if I type a page into the URL line. Just a completely blank page not messages. I've removed and reinstalled ver 88 and tried ver 87 but neither of them worked. Interestingly if I go to Help > More troubleshooting" the window does display the expected text.

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Vybrané riešenie

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

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Is it Windows 10?

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Yes Windows 10

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Vybrané riešenie

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

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Genius, I downloaded and installed the file; x64: vc_redist.x64.exe from this web page >

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

and copied over my profile folder and all's good.

Thanks

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