Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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How do I keep my home contents selections?

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Until a couple of weeks ago my settings didn't change when I signed into my PC, then two weeks ago I lost them all as when I first opened the browser there were 2 tabs - one to join Firefox and the other a privacy notice. Reset them them all then a week later the same happened, 4 days after that it happened again then three days later and now twos days later.

What do I have to do to STOP this happening, apart from reverting to Chrome!

Until a couple of weeks ago my settings didn't change when I signed into my PC, then two weeks ago I lost them all as when I first opened the browser there were 2 tabs - one to join Firefox and the other a privacy notice. Reset them them all then a week later the same happened, 4 days after that it happened again then three days later and now twos days later. What do I have to do to STOP this happening, apart from reverting to Chrome!

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Do you otherwise lose settings or personal data?

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

You can check the about:profiles page for all registered profiles to see if there are multiple profiles available.

See also "Determine if Firefox has created a new profile":