Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I entered the wrong age when setting up Sync and now it won't allow me to create an account.

  • 2 odpovede
  • 1 má tento problém
  • 150 zobrazení
  • Posledná odpoveď od the-edmeister
  • Archivované

paulmi
paulmi

Setting up a Sync account I entered my age as 1 instead of 41. I now cannot create an account because Firefox is remembering my age as 1 and I get an error message saying I am not old enough to create a Sync account,

Setting up a Sync account I entered my age as 1 instead of 41. I now cannot create an account because Firefox is remembering my age as 1 and I get an error message saying I am not old enough to create a Sync account,

Všetky odpovede (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

If you type about:preferences#sync into the address bar and select "Manage Account", you will have the option to delete your account.

You can then set up a new account and apply those details to your second device so that Firefox Sync will be able to connect to it.

the-edmeister
the-edmeister

Try clearing your cookies and then try to set up a new account again.