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Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not enough free disk space. Please delete some files and try again.

Everytime I open thunderbird it gives me this message 3 or 4 times: Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not eno… (read more)

Everytime I open thunderbird it gives me this message 3 or 4 times: Some folders (e.g. 'All Mail on ebailey@phillipslaw.net') cannot be compacted because there is not enough free disk space. Please delete some files and try again. I have deleted thousands of emails and it still sends this message

Asked by Elizabeth Bailey 3 months ago

Last reply by Wayne Mery 42 minutes ago

  • Archived

Status bar message during compacting no longer gives total of space saved

I'm no longer seeing a statement of total space saved in the compaction status bar messaging. If this has been lost in recent upgrades, please bring it back! Running 10… (read more)

I'm no longer seeing a statement of total space saved in the compaction status bar messaging. If this has been lost in recent upgrades, please bring it back!

Running 102.2.2 64 bit in WIN10 Pro

Asked by Johanus 1 year ago

Last reply by Wayne Mery 49 minutes ago

slow response Thunderbird version 115.9.0

for last 3 days Thunderbird has become very slow , after clicking on a message it will take very long tie to read. when I select a message it remains unread. Typing is al… (read more)

for last 3 days Thunderbird has become very slow , after clicking on a message it will take very long tie to read. when I select a message it remains unread. Typing is also very slow .

Asked by cdrpk.sharma 1 day ago

Last reply by Wayne Mery 1 hour ago

115.9.0 menu bars have disappeared

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I start… (read more)

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I started up Tbird, and NONE of the windows came up, except the main menu bar. I found that messages were downloaded (but I couldn't see them), and I could Write an email -- it's screen looked normal, as did the Address Book screen. I clicked on View/Folders and found that only the top "Folders" was checked. When I checked "All Folders", nothing happened, and if I left that menu and came back, the "All Folders" was not checked. Then I clicked something at the bottom of the Folders menu, and the Menu Bar disappeared. I've been unable to get it back. I enclose a screen shot of the current condition. Anything you can suggest is appreciated.

Robert Hawkins

Asked by rehawkpe 1 day ago

Last reply by Wayne Mery 1 hour ago

Thunderbird 115.8.1 unable to write the email to mailbox

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the… (read more)

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by gordon_dlm 3 weeks ago

Last reply by gordon_dlm 4 hours ago

CCC ONE emails not working with Thunderbird

Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE: "Unable to perform selected action while the email application is o… (read more)

Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE:

"Unable to perform selected action while the email application is open. Please close your email application and try again."

This error message persists whether I do have Thunderbird open or not. I also checked Task manager while I had Thunderbird closed and found no instance of it running. Is there any way that Thunderbird is running in the background? Or could it be if Thunderbird loads at start up that it's tricking CCC into thinking it's open all the time?

I contacted CCC ONE report and they advised me to attempt to change the name of a DLL file so a new one would be created to replace it. I tried that, the issue still persists. They also told me to try and uninstall and reinstall Thunderbird, which I did, and it still won't work.

Any ideas on how to fix this?

  • Attached is a photo of the error

Asked by Caleb Bales 6 hours ago

When I start Thunderbird in the Normal mode, I get the screen you see in Picture #1. Notice the top menu bar.

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or … (read more)

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or access them), and I can write an email, access the Address Book, Calendar, etc.

When I then start in Safe mode, with Shift key down, I get what you see in Picture #2. Notice that the custom menu bar at the top is gone. I have to recreate it every time I shut down and restart T'bird. That is unacceptable.

Please advise what I should do to correct this situation. If I can't, then I'm through with Thunderbird (after some 15+ years).

Many thanks, Robert Hawkins

Asked by rehawkpe 10 hours ago

Last reply by david 6 hours ago

Thunderbird says authentication failure while connecting to server imap.mail.yahoo.com

Started getting error April 10. I have SSL/TLS and Oauth2 set for Thunderbird account server and smtp. Looked thru lots of web messages - no joy. Via web browser I can… (read more)

Started getting error April 10. I have SSL/TLS and Oauth2 set for Thunderbird account server and smtp. Looked thru lots of web messages - no joy. Via web browser I can connect to my Yahoo email without issue. My gmail account on Thunderbird still works fine (with its unique third party password). I am on current Thunderbird release 115.9.0 (64 bit). I disabled the only add-on that Thunderbird was using. Windows 11 Pro which is up to date. Plenty of open disk space. Have rebooted my PC multiple times.

Looking for suggestions Thanks Bob

Asked by bobalston 1 day ago

Last reply by bobalston 10 hours ago

TB Will not download emails for 1 account on PC, but works fine on Android

Symptom: 1. TB stopped downloading new emails for one account on PC. Solutions Tried without success: 1. Checked Email configuration and settings 2. Restart TB 3. Reb… (read more)

Symptom:

1. TB stopped downloading new emails for one account on PC.

Solutions Tried without success:

1. Checked Email configuration and settings 2. Restart TB 3. Rebuild Global Database by deleting global-messages-db.sqlite file. 4. Delete Saved passwords. 5. Delete all emails on webserver dating back to when problem began. 6. Change password on webserver.

Additional information.

Current version of TB: Version 115.9.0 Windows Version: Windows 10 Home 22H2 Email Webserver: Ionos Email Protocol: POP3

Issue Details: I use TB on my desktop to manage many different email accounts. Some from Gmail and some from Ionos. Last week, TB stopped downloading emails from one of my Ionos accounts. It still downloads from my other Ionos account and my gmail accounts. I use Aquamail on my Android device and it continues to be able to download emails for this same account. Additionally, I have a laptop with TB and it continues to download emails from this account without issue.

If you need additional information, please ask. Suggesting switching to IMAP is not useful and not a solution to my issue. I respectfully request that you Please do not go there (been down this road before). I want to fix the problem, not go around it.

Asked by Johnhoward28 10 hours ago

email not sending

Sending emails hit and miss. Sometime goes right out, other times I get this "The message could not be sent because the connection to Outgoing server (SMTP) smtp.office… (read more)

Sending emails hit and miss. Sometime goes right out, other times I get this "The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. How do I cure this.. keep in mind I am very close to computer illiterate..

Asked by russ17 1 day ago

Last reply by russ17 12 hours ago

Deleting TB emails

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of tim… (read more)

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

Asked by Gene54 13 hours ago

Microsoft Exchange SMTP Issues

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow … (read more)

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow any of the authentication protocols offered by Thunderbird for SMTP outgoing messages.

Thunderbird has helpfully added a Microsoft 365 option for SMTP settings in the latest update, but when you click that it says that you have to get a third-party paid app called OWL to make it work.

My question to Thunderbird: is this going to be the only answer to this problem or is it being worked on? Background is that the organization I work with has the GoDaddy Account so I have no control over that choice. I've used Thunderbird to keep my email out of the clutches of Microsoft Outlook and would like that to continue. I've also been donating to Thunderbird for years so I'm not opposed to paying. I just don't think I should have to use a 3rd party app for basic functionality.

Asked by Linda Coburn 1 day ago

Last reply by david 16 hours ago

Trouble loading Thunderbird

Since the latest update, Thunderbird Beta won't load all the way on the first try. It will "attempt" to start, but hangs up. It will start if I, at that point, go to the… (read more)

Since the latest update, Thunderbird Beta won't load all the way on the first try. It will "attempt" to start, but hangs up. It will start if I, at that point, go to the task manager and end the Thunderbird that has loaded in "Background tasks" and then try to start it again. I wish I could say that this happens every time, but it isn't consistent - just "usually."

Asked by Rick Murchison 1 day ago

Last reply by Matt 23 hours ago

email account disapears after restart

Dear sirs, I believe that Thunderbird is one of the best email client programs available. This believe is the reason that i am trying to migrate to your email software… (read more)

Dear sirs,

I believe that Thunderbird is one of the best email client programs available. This believe is the reason that i am trying to migrate to your email software. Sadly i have been experiencing a some dificulties on my main machine. I’ve tried for several times configurating the email on thunderbird, with sucess. The problem resides on every time that i close the program or restart my computer my email account vanishes from thunderbird. I am using an exchange2019 mail box. Could you please help me out with this situation.

Besr regards, Joaquim Nunes

Asked by info11170 1 day ago

gmail account setup

Account setup: Unable to log in at server. Probably wrong configuration, username or password. TB gmail was working fine, then all of a sudden a TB pop-up window was aski… (read more)

Account setup: Unable to log in at server. Probably wrong configuration, username or password. TB gmail was working fine, then all of a sudden a TB pop-up window was asking me to sign into thunderbird with my gmail account and then shows a 400 error. Totally confused at what is happening. I have been getting gmail via TB for years.

Asked by DrWizard 1 day ago

  • Solved

Thunderbird E-Mail Account

Tried to establish Thunderbird on new Laptop Bell Latitude and all e-mail accounts but one could be installed again. Only mak@koepcke-homberg.de settled at www.ionos.de d… (read more)

Tried to establish Thunderbird on new Laptop Bell Latitude and all e-mail accounts but one could be installed again. Only mak@koepcke-homberg.de settled at www.ionos.de does not fit despite fully accurate details, quite the same as on PC at home (Thunderbird!), Android Mobile (K9), Tablet Galaxy (Samsung E-email). Please see attached Screenshot! Happy to receive your advise...:-) Arnd

Asked by Arnd Köpcke 4 days ago

Answered by Arnd Köpcke 1 day ago