Thunderbird Community Forum

I use Thunderbird on my desktop computer as email client for a Gmail account. One person who regularly emails me uses an iPhone. The message comes through but the attachment does not. If I go directly into the Gmail account via Firefox the attachment is there. How can I get the attachment to come through from Gmail? I have no problems with similar emails coming from other correspondents.

(It's a pity you don't have a “usability” topic here, because that is by far the biggest obstacle for many people to use Thunderbird. That's why it's important to be aware of the problems. 😊)

Hello

Nowadays, emails are often formatted like Word documents to appeal to recipients as much as possible, because unfortunately, emails are considered "by nerds and for nerds" if they look like a text editor from 20 years ago ☹️

Although ribbons are loved by 95% of users (this popular usability feature is almost 20 years old!), Thunderbird, unfortunately, still does not offer anything similarly simple.

Therefore, it would be very useful if users could place EVERY menu command in the unified toolbar 😍 so that important functions do not have to be searched for somewhere in a sub-sub-sub menu, but can be accessed with a single click on the toolbar.

Therefore my question: How can we place any Menu Command onto the unified toolbar?

For example, we would like to have a drop-down list with all fonts in the toolbar, so that we can assign a font to selected text with just two clicks and, above all, so that we can filter the over 130 fonts in the drop-down list 😊

Thanks a lot, kind regards, Thomas

I clicked on something wrong and now I have a new "trash" folder as a subfolder under the "sent" folder. I cannot delete it and all my trash goes into it. The old one is still where it is supposed to be and stays empty. How can I delete the new one and send all my trash to the old one where it belongs?

I have no idea what I clicked on that created this problem.

Thanks for any help.

I have noticed that quite a few emails have gotten into the junk folder despite the fact that they meet the criteria to be filtered by my own custom message filters and I have those filters set to run before junk classification. So it seems the junk filter is actually being applied prior to my own message filters. I'd really like to just turn off the junk filter entirely because I like to make my own filters to catch things that I deem as junk, (and that is how it worked on my old version of thunderbird that I had on my old laptop). Is it possible to turn it off, and if so, how?

If it is not possible, then it would be good if this apparent bug were fixed.

I included a screenshot showing just one example of an email from an address I had created a custom filter for in the junk mail folder.

Please help me – Thunderbird not recognizing mail files for a pop3 I am using Thunderbird version 115.10.1 with Windows 10 I have multiple pop3 accounts I deleted one of those accounts in Thunderbird to test another email software. I then deleted that software and added that pop3 account back to Thunderbird However, the reinstalled account does not show any of the emails or folders for that account. They are no longer visible. But when I go here C:\Users\Dale & Cheryl Office\AppData\Roaming\Thunderbird\Profiles\ajcrll97.default\Mail In the “Mail” folder I see the following (see image)

How can I get Thunderbird to recognize the old email directory of all my past email history for the reinstalled pop3 account?

I am grateful for any help that you can provide

Thank You Dale

I can not receive or send emails with my thunderbird account. It keeps saying that the connection to pop.centurytel.net was reset. Can you help me get my email back please?

Latest version on W10 desktop machine.

1. Setting to open message in a new window does not work. Insists on making a new tab instead.

2. When Thunderbird window is active, kills attempts to use desktop icons for other programs.

3. Cannot minimize Thunderbird via taskbar. Have to hit minimize(-) from window.

Can any of these be remedied?

Since update my emails are all in dark mode, I used the button to turn off in email read, but cant turn it off in email reply, means I cant read what the person has said because the majority of people write emails in normal black on white. how do I get it back to normal? Thanks in advance.

I'm on Thunderbird 140.3.0esr on Fedora 41 Cinnamon

Yesterday and today when starting Thunderbird, message at bottom of page: connected to server(inbound.att.net) Never changes to "checking for new messages" or "downloading messages" so I am unable to get mail. Close and restart does not help. Seems to be be stuck.

On a different computer with the same accounts, functions normally.

Every time I close out of Thunderbird I lose one of my email accounts and have to reconfigure it each time. I looked through the settings and can't find out how to keep that from happening. Any input?

Hello, I have a problem with Thunderbird that I don't understand and can't solve. Thunderbird can't connect to my IMAP account on the remote server perfectly even after a clean install. Incoming emails are downloaded, but only 82 out of 5600 outgoing emails. All login details are correct, I tried STARTTLS settings on the correct ports, but there is no change. I see in the Activity Manager that the connection between the server and the client is lost several times a minute. There is no network error, both I and the internet service provider have checked the connection. The client is running the Win11 operating system.

Robert

How do I disable the donation webpage that opens (in Thunderbird) automatically?

A common suggestion is to disable the start page: https://support.mozilla.org/en-US/questions/1226585 https://support.mozilla.org/en-US/questions/1520014 https://support.mozilla.org/en-US/questions/1515838 https://support.mozilla.org/en-US/questions/1507571 That option is already unchecked.

Some seem to be suggesting that this page opens when an update happens: https://support.mozilla.org/en-US/questions/1512477 There was no update installed lately.

Hello,

I’m having an issue with Mozilla Thunderbird when using my WP.pl (IMAP) email account. Thunderbird keeps downloading messages endlessly — it repeatedly fetches headers and then tries to download all emails for offline use, but the process never finishes.

I would like to keep all my messages available offline, but it seems Thunderbird is constantly synchronizing and never stops downloading.

I haven’t tried any troubleshooting steps yet. Could you please advise how to properly set up Thunderbird so that it downloads all messages once and then keeps them stored offline without repeating the same process continuously?

I've been using Thunderbird for years (Windows 11 PC), and all has been working fine as recently as last night. Starting this morning, I continuously get the error message, "Login to server mail.comcast.net with user name xxx failed" (xxx not my actual account name). I've tried the "Retry" and "Enter New Password" options to no avail. I can go directly to the Comcast website, login and get my email that way, but I can't get Thunderbird to login.

To my knowledge, nothing changed between last night and today, but yet something seems to have happened. Any ideas appreciated!

Facendo segui alla seganlazione precedente relativa all' impossibilità di inviare posta con cui avete risposto con mail del 14/10 ore 9.00: l tuo IP è in una blocklist, probabilmente per spam o per altre attività anomale (non significa necessariamente che tu ne sia l'autore).

Prova a farti assegnare un IP diverso dal tuo internet provider (spesso basta spegnere il modem per qualche minuto e poi riaccenderlo).

Oppure contatta IOL/Libero/Virgilio e segnala la situazione.

In ogni caso non riguarda Thunderbird che si limita a mostrarti il messaggio di errore che riceve dal server.

Come mai da un altro pc riesco ad inviarla? Libero non c'entra e le configurazioni di thunderbird sui 2 pc sono le stesse. il fatto che il mio IP sia in una blocklist non mi è stato mai comunicato ne da voi ne tantomeno da Libero, quindi come si spiega il tutto se non per un'anomalia di Thunderbird. Attendo Ragguagli in merito. Cordiali saluti

When I'm composing an email, I can't move the cursor down past bolded text using the down arrow key. It just stays at the beginning of the bolded line. I can scroll up past it using the up key. This started a couple months ago, for some reason.