Can't Set OAuth on Microsoft IMAP Server

I successfully changed the authentication method for my SMTP server to OAuth. But when I try to set my IMAP server to OAuth, I get this error message: The IMAP server i… (read more)

I successfully changed the authentication method for my SMTP server to OAuth.

But when I try to set my IMAP server to OAuth, I get this error message:

The IMAP server imap-mail.outlook.com does not support the selected authentication method. Image attached. Note: I couldn't capture the whole image, as Firefox insisted on displaying the error message at the bottom of the screen where I could only see half of it. But I confirmed OAuth was the issue by changing it back & forth several times.

I thought we had to change both SMTP & IMAP. Did I misunderstand something?

Asked by 9212cp406 37 minutes ago

Last reply by david 25 minutes ago

Import (or transfer) custom dictionary from older T-bird.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary. I still have the old version on mu computer, how can I either export from t… (read more)

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

Asked by Cool Javelin 1 hour ago

Last reply by sfhowes 31 minutes ago

unable to receive incoming email on Thunderbird account since last update

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, a… (read more)

I use Thunderbird on Windows 10; I have a verizon.net email account which I access through Thunderbird. Verizon.net email is transferred to the server from AOL Mail, and I have been able to get and send my emails on Thunderbird at verizon.net for years. This week, after Thunderbird's latest update, I have not received any incoming mail on Thunderbird, but I can see my emails on AOL Mail. The technical expert I consulted deduced that the problem is with Thunderbird such that AOL is not connecting to the incoming mail server, even after the password was changed. I can send messages successfully from Thunderbird; the outgoing mail works.

Asked by Claire Messing 1 hour ago

Last reply by sfhowes 34 minutes ago

Retrieval dates only show 2023 and earlier. It does not allow for 2024 emails

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retri… (read more)

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

Asked by Carol Warner 41 minutes ago

  • Solved

Can't Change Authentication Method to OAuth for Microsoft SMTP Server

I can’t complete the steps to change to OAuth for my Hotmail account. The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But… (read more)

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

  • No authentication
  • Normal password (this is the one I currently use)
  • Encrypted password
  • Kerberos / GSSAPI
  • NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

Asked by 9212cp406 3 hours ago

Answered by david 1 hour ago

I got an email from Microsoft saying that I'm using a third-party email app. What do I need to do to keep getting my emails through Mozilla?

I got an email from Microsoft saying that I'm using a third-party email app that will not work after Sept 16. What do I need to do to keep getting emails through thunder… (read more)

I got an email from Microsoft saying that I'm using a third-party email app that will not work after Sept 16. What do I need to do to keep getting emails through thunderbird?

Asked by jodenritchey 1 hour ago

Last reply by ThePillenwerfer 1 hour ago

Recent accent colour changes

Hi there My accent colour for my PC is a kind of lime green which I like. The blue of Mozilla Thunderbird worked really well with that green. The recent update has chang… (read more)

Hi there

My accent colour for my PC is a kind of lime green which I like. The blue of Mozilla Thunderbird worked really well with that green. The recent update has changed the colour of Thunderbird to a bright lime green which I really don't like. Is there anyway of keeping my PC accent colour whilst reverting Thunderbird to it's traditional blue colour please?

Kind regards Paul

Asked by paulh5 9 hours ago

Last reply by paulh5 1 hour ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 3 days ago

Last reply by mozilla516 1 hour ago

Sync Calendar with IOS devices

Help please. Can anyone provide a step-by-step guide to get a Thunderbird calendar (PC based) to automatically synch with the native iOS calendar app (running on ipad an… (read more)

Help please. Can anyone provide a step-by-step guide to get a Thunderbird calendar (PC based) to automatically synch with the native iOS calendar app (running on ipad and iphone)? I have Thunderbird 128.1.0esr installed. iOS 17.6.1 installed on devices. Prior versions of Thunderbird solved this problem with the use of a third party add-on TbSync this product is no longer available under TB 128

Asked by swedesjolund 5 hours ago

Last reply by sfhowes 1 hour ago

Advanced message filtering

Hi I need to create a filtering rule so that messages with attachments (specifically PDF files) are moved to another folder. I can't find a parameter anywhere that would… (read more)

Hi I need to create a filtering rule so that messages with attachments (specifically PDF files) are moved to another folder. I can't find a parameter anywhere that would allow me to create such a filter. Please help. Is this even possible?

Best regards Slawek

Asked by Sławek Szala 1 day ago

Last reply by sfhowes 2 hours ago

Signature missing in Thunderbird version 128.2.0esr

My Thunderbird version just got upgraded and my previous configuration that properly applied a signature file is no longer working. To try and fix this I unchecked the op… (read more)

My Thunderbird version just got upgraded and my previous configuration that properly applied a signature file is no longer working. To try and fix this I unchecked the option for signature and then added it back and selected the correct signature file. Can someone please verify if there is an issue now with files with a ".html" extension? This worked fine before this upgrade.

Asked by Michael Morris 21 hours ago

Last reply by david 2 hours ago

Thunderbird is newly SLOW

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even somethin… (read more)

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Asked by a2jc4life 3 weeks ago

Last reply by a2jc4life 2 hours ago

Multiple Selected EMails Showing Aggregate Summary in Preview Pane - Need True Preview Instead

When I use Shift-ArrowKeys (or Shift-MouseClicks) to select multiple messages, as soon as I select the second message in the group, the Preview Pane switches from message… (read more)

When I use Shift-ArrowKeys (or Shift-MouseClicks) to select multiple messages, as soon as I select the second message in the group, the Preview Pane switches from message preview mode, to some kind of an "aggregate text-only few-lines-of-peek" mode (don't know how better to describe it).

In this mode, it shows a few text-only lines of each message in the selection, which is usually of no value whatsoever because most eMails are HTM and the text shown is meaningless. I can't see the whole eMail as I select them in a group (usually to delete the group).

(I've attached a screen shot to show what I mean)

I want Thunderbird to stop doing that, and just show me a true preview of each message as I select it for addition to the selection group, so that I can read it and be sure I want it in the group, just like it does when I select a single message instead of multiple ones.

Can I get Thunderbird to show me the correct and full preview somehow?

Asked by Bill Rebey 3 days ago

Last reply by Toad-Hall 2 hours ago

cannot move thunderbird data to new computer

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location i… (read more)

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message

Asked by frontdesk15 3 hours ago

Last reply by david 2 hours ago

  • Solved

Thunderbird duplicated all messages

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this? … (read more)

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

Asked by marcikw 1 month ago

Answered by Lampros 4 hours ago

connexion impossible

Bonjour Pour créer un compte sur Thunderbird, je renseigne bien mon nom complet, l'adresse e-mail, le mot de passe. Ensuite Thunderbird m'indique qu'il trouve les paramè… (read more)

Bonjour

Pour créer un compte sur Thunderbird, je renseigne bien mon nom complet, l'adresse e-mail, le mot de passe. Ensuite Thunderbird m'indique qu'il trouve les paramètres imap et smtp correspondant à mon compte.

Mais quand je clique sur le bouton "terminé" il répond "Connexion au serveur impossible. La configuration, l'identifiant ou le mot de passe sont probablement incorrects." alors que je viens de créer la boîte et suis donc absolument sûr de l'identifiant et du mot de passe et que les paramètres viennent de m'être proposés par Thunderbird.

Merci à celui/celle qui saura m'expliquer la ruse et m'aider à m'en sortir.

Bien cordialement.

Richard

Asked by richarddomps 3 hours ago

Last reply by david 2 hours ago

How to configure all emails for a particular domain (*@domain.com) as NOT JUNK

Problem: How can I configure Junk Settings such that all emails from a particular domain are not treated as Junk? In Junk Settings, I have: Enabled "adaptive junk m… (read more)

Problem: How can I configure Junk Settings such that all emails from a particular domain are not treated as Junk?

In Junk Settings, I have:

  • Enabled "adaptive junk mail controls" w/ "Do not automatically mark mail as junk if the sender is in: Collected & Personal Address Book".
  • In "Collected Addresses" address book, I created "*@some-safe-domain.com" entry.

However, emails from that domain are still going to Junk folder.

How do I configure Thunderbird such that all emails from a particular domain are configured as NOT Junk?

Asked by Forgotton 5 hours ago

Last reply by david 3 hours ago

Profiles subfolders

Why do i have two *.default-release folders in Thunderbird profiles? Same goes for two *.default folders. Can I delete one of the dupes, and so which one? Each pair has t… (read more)

Why do i have two *.default-release folders in Thunderbird profiles? Same goes for two *.default folders. Can I delete one of the dupes, and so which one? Each pair has the same date, but a different prefix name.

Asked by perola 4 hours ago

Last reply by david 3 hours ago