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Videos stutter

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it no… (read more)

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Asked by marianiiccolo 4 days ago

Last reply by marianiiccolo 1 day ago

collections tab on the home tab

My Firefox doesn't have the collections section on the home tab anymore. I reinstalled after I uninstalling to try and get drm files to run on it again. I don't know wher… (read more)

My Firefox doesn't have the collections section on the home tab anymore. I reinstalled after I uninstalling to try and get drm files to run on it again. I don't know where it went or how to put it back. I've looked at every setting I could. How do I get it back so I can access my collections again

Asked by JohnnySpades 1 day ago

Last reply by TyDraniu 1 day ago

Fullscreen bug and low fpa

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a… (read more)

When I want to watch a video on fullscreen on my Samsung tablet, Firefox minimalizes throws me to my homescreen. After I go back to Firefox, the video is choppy and has a low fps. I fix it by forward and rewind the video by clicking on the side of the screen. Very annoying. Browser is up to date, please help

Asked by iceman-studio 2 weeks ago

Last reply by iceman-studio 3 days ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 3 weeks ago

Last reply by Piotr Chmielowski 4 days ago

Firefox on the new samsung galaxy S24

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope y… (read more)

I got the new samsung galaxy S24 with android, and when i'm using mozilla firefox the screen is flashes in dark, or stay black, i had to switch to google chrome. I hope you'll fix it. Kind regards

Asked by docflorian1 1 week ago

Last reply by TyDraniu 1 week ago

  • Solved

Firefox not playing any videos since two days

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior… (read more)

Happening on all platforms that I checked, from Youtube to Kick and several others. Basically the video just keeps on trying to load forever but never does, same behavior on all sites. Chrome is loading videos fine, other devices with Firefox are also fine.

Been using Firefox on Android for years with no problems. Wondering if this is my problem and I need to troubleshoot or if others are having the same issue, in which case I can just wait for Mozilla to roll up some update fixing it. All I did up to now is disable add-ons but the problem persists. I'll do a fresh install if I really have to but I'll wait for a response here first to make sure. Cheers.

Asked by ZTF 1 week ago

Answered by ZTF 1 week ago

Autoplay blocking doesn't work

Videos will immediately start playing upon loading a page, even with Firefox set to 'block audio and video'. This happens on YouTube and Reddit. Autoplay blocking only w… (read more)

Videos will immediately start playing upon loading a page, even with Firefox set to 'block audio and video'. This happens on YouTube and Reddit.

Autoplay blocking only works if the page is opened in a new tab.

Screen recording: https://www.youtube.com/watch?v=uZpTMVWcMcg


As an aside, I'd like to update my previous support request with the exact solution, but every time I try to post a reply I get a generic error message. I've been trying for a couple hours now... Edit: it finally worked a day later.

Asked by Jens Lyn IV 1 week ago

  • Solved

Video playback not working

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy… (read more)

Video playback initially works, until suddenly it doesn't; no new videos will work, and videos that previously played in the same browsing session will stop working. Easy to reproduce on Reddit by browsing any video-heavy subreddit. Leaving a broken video in a tab seems to infect the rest of the browser across websites; if a broken video from site A is open in another tab, videos on site B won't play.

Sometimes quitting and restarting Firefox is enough to temporarily get video playback working again; sometimes I have to manually clear the browser cache; at least once I've had to reboot my phone.

Screen recording with symptoms: https://youtu.be/5O6FOax7ozA

Device is a Sony Xperia I V

Asked by Jens Lyn IV 4 weeks ago

Answered by Jens Lyn IV 1 week ago

HTML5 video is stuttering/choppy only after audio is enabled on andorid mobile

HTML5 video is becoming very choppy as soon as audio is enabled. The playback is fine before that. Tested across multiple websites. Streamable video of bug (expires in 2… (read more)

HTML5 video is becoming very choppy as soon as audio is enabled. The playback is fine before that. Tested across multiple websites.

Streamable video of bug (expires in 2 days)

It was recorded on the beta version but confirmed in both versions.

I have reinstalled the app and cleared the cache/data.

Asked by kareemillahi 1 week ago

  • Solved
  • Locked

grannyspace

Betrug Habe den 10/02/24 Firefox und grannyspace installiert und 350 dk.kr frei gegeben bezahlt mid Visa Karte man hat über 100 Transaktionen abgebucht auf meinem Konto v… (read more)

Betrug Habe den 10/02/24 Firefox und grannyspace installiert und 350 dk.kr frei gegeben bezahlt mid Visa Karte man hat über 100 Transaktionen abgebucht auf meinem Konto von der Bank und habe keinen zu Gang zu Grannyspace das ist Betrug habe über 20.000.00.dk.kr bezahlt für Schwindel ich bitte im zu Rückbezahlung Mein Name Hans Jürgen Dick E mail mobidick1@gmail.com bei Firefox

Asked by mobidick1 2 weeks ago

Answered by Kiki 1 week ago

  • Solved
  • Locked

grannyspace

Habe ein Problem Habe das program grannyspace Installation durch geführt Habe 350 dk.kr bezahlt Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt Ich b… (read more)

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Hans Jürgen Dick Dänemark

mobidick1@gmail.com

Respons Mfg Dick

Asked by mobidick1 2 weeks ago

Answered by Kiki 1 week ago

galaxy S24 screen flickering on Firefox

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 seri… (read more)

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox

Asked by vincidomenico 1 week ago

Last reply by TyDraniu 1 week ago

Newly loaded tabs do not render.

Recently I noticed that occasoinally if I try to load a new page on a new tab it will not render. Sometimes it helps if I close it from the recent apps and reload Firefox… (read more)

Recently I noticed that occasoinally if I try to load a new page on a new tab it will not render. Sometimes it helps if I close it from the recent apps and reload Firefox. Last ti.e it didn't helped. This time what was interesting I tried to switch to a not yet loaded page, it was also black. Than I switched to a page with a preloaded preview it flickered for a bit and than the issue resolved itself. The affected device is a newly installed s24 with exynos s2400 so I'm not sure if it's a driver issue or is it a firefox bug. I didn't notice any similar with other apps.

Asked by Szabados Lajos 2 weeks ago

Last reply by Szabados Lajos 2 weeks ago

Firefox Android on Outlook/live/hotmal mail (compose)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1 When I browse outlook mail on compose, suddenly it appear ve… (read more)

Im using Firefox for Android 122.1.0 (Build #2016001831), 0d66540568+ GV: 122.0.1-20240205133611 AS: 122.0.1

When I browse outlook mail on compose, suddenly it appear very lagging, I not got a chance to write a letter or alphabet, very slowly to type and almos5 hang and consume much memory. This always happen. On other website or open inbox on outlooj mail still fine, but when you in compose page, you experience lagging, even you didnt do anything. Can you fix this?

Asked by Boxx 2 weeks ago