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  • Solved

YouTube video buttons not working

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing… (read more)

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Asked by Franco 1 month ago

Answered by Franco 1 month ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 2 weeks ago

Last reply by NoahSUMO 3 days ago

2nd page of homescreen shortcuts is squished

I have a Galaxy Z Fold 6. I added 16 shortcuts to the home page and tried to add a 17th. It gave me an error and now when I swipe to the 2nd page of shortcuts, each row i… (read more)

I have a Galaxy Z Fold 6. I added 16 shortcuts to the home page and tried to add a 17th. It gave me an error and now when I swipe to the 2nd page of shortcuts, each row is squished and left aligned (see pic). If I delete the last (16th) shortcuts, it goes back to normal. I would like to assign all 16 and not have the 2nd page be squished. Thank you!

Asked by Danner 6 days ago

Firefox for Android not using the Samsung system default keyboard

Hi. I recently opened Firefox for Android on my Samsung A53 phone to find the keyboard layout had changed. Please see image attached. I do not wish to use this layout. I … (read more)

Hi. I recently opened Firefox for Android on my Samsung A53 phone to find the keyboard layout had changed. Please see image attached. I do not wish to use this layout. I have tried uninstalling and reinstalling but this had no effect. I have also cleared the cache and deleted all data. None of these things have solved the issue. I would be very grateful if you could advise me how to use the Samsung system default keyboard with Firefox. Many thanks.

Asked by Matthew Thurgood 6 days ago

Firefox on Poco f3 keeps refreshing

Hey there. I placed a one star on Google Play for Firefox and you asked me to place a ticket so będę I am. I am a long time fan of Firefox so I would like to work with yo… (read more)

Hey there. I placed a one star on Google Play for Firefox and you asked me to place a ticket so będę I am. I am a long time fan of Firefox so I would like to work with you in that topic.

Basically what is the issue is that Firefox refreshes pages everytime you close the browser. That means any payments ie for food delivery can't be made because when a page gonna get refresh it refreshes payment site. It also happens on ie YouTube and then the movie goes back to the previous cached moment/start of the video. A filled survey like this would be cleared and I would have to start from the scratch.Workaround is to use split app modes but it's painful

Im using Poco f3 with newest available Android and non rooted hyper os I tried already to turn off battery optimization but then again opera mobile(god damn!) does not have such issue even when battery optimalization is turned on.tried to use autostart option as well same issue.

Asked by Norbert Sobczak 1 week ago

Web Page Error

Hello every time I get on a website it initially loads but when I try to do something else on it, it keeps saying... ERROR: SSL_ERROR_RX_RECORD_TOO_LONG And I was won… (read more)

Hello every time I get on a website it initially loads but when I try to do something else on it, it keeps saying...

 ERROR: SSL_ERROR_RX_RECORD_TOO_LONG

And I was wondering if you could help me fix it please. Thank you!

Asked by Kenzie Jackson 1 week ago

  • Solved

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 3 months ago

Answered by Dresa91 1 week ago

Tabs from links outside the app opening on the top of tab list

Hello, My phone seems to be having a problem where links I click on in my phone, whether from texts or emails or even typing into the search bar widget for firefox for … (read more)

Hello,

My phone seems to be having a problem where links I click on in my phone, whether from texts or emails or even typing into the search bar widget for firefox for my phone, is opening the tabs into the very top of my tab list. I have my settings set to the tabs being in a list, and new tabs open at the bottom, with older tabs farther up. But now new tabs from links are opening at the top of the list, and I have to copy the link and paste it into a new tab I set up manually and go all the way to the top of my tab list to close out the old tabs.

I also noticed when dealing with this problem that several old tabs I had open are no longer there. They seem to have just dissapeared. I have the setting to set tabs into an inactive section turned off, and I verified this is the case. I don't know where the old tabs went.

I am also having a problem where my bookmarks don't seem to be showing up. When I search for something in the URL bar, it searches my bookmarks, and when I edit a bookmark I have just added, I see all the folders. But when I just go to look through my bookmarks manually, I can't see them anywhere, and none of the folders I have made.

Are all of these things related?

My phone is an Android Motorola Edge 2022. It is fully updated, and the apps are fully updated regularly.

I also cleared the cache recently on all of my apps using ccleaner. This has not solved the problems.

Please help!

Thanks.

Asked by allfourseasons 1 week ago

tried deleting intro image & new images were added, can't get back to home page

The more I tried to fix/delete the initial intro image issue it create even more problems - can't launch my original home page mow or have access to basic apps ?? … (read more)

The more I tried to fix/delete the initial intro image issue it create even more problems - can't launch my original home page mow or have access to basic apps ??

Asked by George Martin 1 week ago

App keeps freezing

Firefox 129.0 Samsung tablet. Reading the Guardian via browser and the page freezes at least twice in one session. Have cleared cache. What works is closing and reope… (read more)

Firefox 129.0 Samsung tablet.

Reading the Guardian via browser and the page freezes at least twice in one session. Have cleared cache.

What works is closing and reopening.

Thank you.

Asked by CiaoBella13 1 week ago

Last reply by Paul 1 week ago

Embedded videos makes my screen freak out

Whenever I browse a site that has any embedded video or something that plays automatically. The browser will play the video, then make my phone blink to black, takes it t… (read more)

Whenever I browse a site that has any embedded video or something that plays automatically. The browser will play the video, then make my phone blink to black, takes it to the lock screen, and continuously blink and I'm unable to do anything other than hold the power button and restart or wait for the video to stop playing (if it's not on a continuous loop) and then I'll regain control.

I tried a different browser and take it to the same sites, and it doesn't give me this problem. I also don't have any extensions installed.

I am using a Motorola Razr+ 2024

Asked by HarmonicTunes 1 week ago

Open tabs do not sync from FF Mobile

I am logged into my FF account of a laptop, tablet, phone, and desktop. All of them sync settings and open tabs without any trouble except for my phone (Android, Pixel 7a… (read more)

I am logged into my FF account of a laptop, tablet, phone, and desktop. All of them sync settings and open tabs without any trouble except for my phone (Android, Pixel 7a).

I can only get the phone to sync tabs by logging out and logging back in.

This has been an issue for months, but previously it would work if I restarted FF (or sometimes when I restarted my phone). It now only works by logging out and then back in.

What's odd is that it appears to still sync my search history. I could be mistaken, but sometimes when I visit a new tab it appears that the same url will autocomplete when I am on my laptop. But, the tab being open on my phone does not appear in the "Show tabs from other devices" or "View recent browsing across windows and devices" areas.

Asked by antonio842 1 week ago

why can't i get access to DSW website, access denied

Hi Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste, Regards Theo Access Denied You don't have permission t… (read more)

Hi

Why can I not access DSW website, every time i try it tells me access denied - see below my copy and paste,

Regards Theo

Access Denied You don't have permission to access "http://www.dsw.com/en/us/product/beach-by-matisse-vail-bootie/571731?" on this server.

Reference #18.8a41102.1724831838.8b81e88

https://errors.edgesuite.net/18.8a41102.1724831838.8b81e88

Asked by Theo Liebenberg 1 week ago

Last reply by Khalid 1 week ago

  • Solved

Website is not loading correctly on Firefox

I've been having trouble accessing my website, https://www.primepropertyturkey.com/ through Firefox for Android. The site loads fine on other browsers and devices, but on… (read more)

I've been having trouble accessing my website, https://www.primepropertyturkey.com/ through Firefox for Android. The site loads fine on other browsers and devices, but on Firefox for Android, it either doesn't load at all or displays an error message. Has anyone else experienced this issue, and what might be causing it? Any suggestions on how to resolve this would be greatly appreciated!

Asked by primepropertyturkey1 1 week ago

Answered by Khalid 1 week ago

Secure site "Connection is not secure"

Hi, I have a custom site on my ISP's webspace that can be access via an https:// link. Firefox for Android (129.0.2) on my new phone (Samsung a35, Android 14) says that … (read more)

Hi,

I have a custom site on my ISP's webspace that can be access via an https:// link. Firefox for Android (129.0.2) on my new phone (Samsung a35, Android 14) says that it's not secure, which means I frequently have to go though the not secure>advanced>accept risk process.

The problem is that this is literally the only browser instance I have that thinks it isn't secure. Chrome, on the same device, says it is, Firefox for Android thinks it is on two other devices. Firefox for Windows thinks it is. I can find no other browser on any device or platform that thinks there is any problem.

Any hep appreciated.

Asked by Pete 2 weeks ago

Last reply by Pete 1 week ago

Field broken on order form issue

I'm using a Samsung 9s ultra tablet. I have an order form from my company downloaded on Firefox. I have been using this form on my tablet for a year now. All of the sudd… (read more)

I'm using a Samsung 9s ultra tablet. I have an order form from my company downloaded on Firefox. I have been using this form on my tablet for a year now. All of the sudden one of the fields quit working. The column with the totals (This column adds the totals) will not let me type in a number. It will let me type in other charaters, no numbers. I tried to reset and reinstall. I downloaded the form several times. This order form still works fine on my laptop. Do you have any suggestions? Thank you

Asked by guyadams63 3 weeks ago

Last reply by Khalid 1 week ago

Hey help

Whenever you're trying to use app everything is extremely enlarged and it will not let me scroll or zoom in and out to make a selection and when made a selection it does … (read more)

Whenever you're trying to use app everything is extremely enlarged and it will not let me scroll or zoom in and out to make a selection and when made a selection it does not load the nextbold text

Asked by banttso1king34 1 week ago

Last reply by Khalid 1 week ago