Updates and webpages

Ah, the sweet irony of it all. The easiest way of downloading updates and accessing the Mozilla Support pages is using Safari! Using Firefox, the updates don't downl… (read more)

Ah, the sweet irony of it all.

The easiest way of downloading updates and accessing the Mozilla Support pages is using Safari!

Using Firefox, the updates don't download fully and accessing the support pages takes an age, if at all.

Asked by Ian H 20 hours ago

The directions for printing refer to nonexistent links on my version

Directions for printing tell us to click on the menu button and then click "Print". But there is no such item on the menu. So evidently I am not meant to print a web pa… (read more)

Directions for printing tell us to click on the menu button and then click "Print". But there is no such item on the menu.

So evidently I am not meant to print a web page? Does anyone know what to do to get to a link for printing web pages? Thanks.

Asked by WestofYouLB 23 hours ago

Connection issue / Security block

Hello. When trying to browse websites using cellular data only, some kind of security block prevents the websites from loading. It says the it’s pretending to be the webs… (read more)

Hello. When trying to browse websites using cellular data only, some kind of security block prevents the websites from loading. It says the it’s pretending to be the website and possibly could steal my information. When using WiFi, the same websites load without any issues and no security blocks. The warning message also says something about only the administrator can make changes or something along those lines. What should I do to get this bullshit off my phone? Please help! I would greatly appreciate it. Thank you.

Asked by Veeznuttz77 1 day ago

Account disconnected

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (… (read more)

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (or if) I can account/reconnect my account. Help, please.

Asked by ekjacob 1 day ago

Jittery scrolling

Firefox on iOS has an issue- whenever scrolling, when browsers interface appears, things move around on the website. It doesn’t happen on Mac. I have a recording of the … (read more)

Firefox on iOS has an issue- whenever scrolling, when browsers interface appears, things move around on the website. It doesn’t happen on Mac. I have a recording of the issue, not sure where to put it though.

Asked by Marcin 1 day ago

Move toolbar from top to bottom on ipad

Hi, I do not have a toolbar setting that I can find on my Firefox installation on my iPad. I want to move the toolbar from top to bottom, but I can’t do it. I’ve tried r… (read more)

Hi,

I do not have a toolbar setting that I can find on my Firefox installation on my iPad. I want to move the toolbar from top to bottom, but I can’t do it. I’ve tried reinstalling and selecting “bottom” for the toolbar location in the tour, even after clearing all data, and it doesn’t move. Should be so easy!

Greg

Asked by Gregory M. Zinkl 1 day ago

Allowing cookies

when i try to log in to access my assignments its saying my browser isn’t allowing cookies and when i follow the instructions listed it doesn't do anything still.

Asked by ugi16 2 days ago

Password Sync

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on deskt… (read more)

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on desktop. I cannot for the life of me figure out why this would be an issue. I have disconnected syncs, signed out and back in, completely uninstalled the app.

Asked by FowlZone 2 days ago

iPadOS Toolbar setting missing

I’ve recently switched back to Firefox on iOS / iPadOS and noticed that the iPadOS version is missing the Toolbar location setting. Has this gone missing recently? … (read more)

I’ve recently switched back to Firefox on iOS / iPadOS and noticed that the iPadOS version is missing the Toolbar location setting. Has this gone missing recently?

Asked by ilium007 3 days ago

DuckDuckGo settings do not save

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service d… (read more)

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

Asked by Kamil 5 months ago

Last reply by Kamil 4 days ago

Amazon review password prompt

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom… (read more)

Firefox for iPhone. I’m having an issue where Amazon’s text input fields cause a password prompt to appear instead of predictive text, Also the page scrolls to the bottom so you can’t see the text field as you type.

Happens in last several versions of Firefox mobile. Happens in safe mode primarily. All stock settings, accept web filters set to strict. Rebooting, nor reinstalling the app, doesn’t fix problem.

Asked by 4g7bhhjqdh 5 days ago

All of a sudden Netflix stopped showing video, but sound works fine

Firefox was my Netflix browser, but now it's Chrome. I saw a documentary at night, and it was not working correctly in the morning. The videos are no longer videos—they'r… (read more)

Firefox was my Netflix browser, but now it's Chrome. I saw a documentary at night, and it was not working correctly in the morning. The videos are no longer videos—they're just still pictures with sound. The rest of the features work fine, but I'm mystified by this issue. Does anybody else have this issue? How can I fix it?

Asked by xpaola.rojas 6 days ago