Firefox Community Forum

I am getting an access denied message with shop.coop.co.uk, but not with any other online shopping site.

I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.

I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?

This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.

One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.

Any ideas on how to identify the source of this issue will be most welcome.

Geoff

After updating to latest version of Firefox, my request to go to website is showing "Access Denied" (e.g. www.aa.com)

i HAVE SET FIREFOX AS MY DEFAULT BROWSER, BUT WHEN I TRY TO OPEN IT MICROSOFT BING POPS UP. THIS INFURIATES ME AND I WANT TO KNOW HOW TO STOP IT. IN THE CONTROL PANEL IT WILL ALSO NOT ALLOW ME TO REMOVE MICROSOFT EDGE.

Hello,

When I try to visit a specific journal site that requires authentication, the browser automatically redirects me to an authentication page that I have used before. This is very annoying because every time I click a link to the journal, I’m sent to the other portal and can’t access the article. I want to stress that I haven’t installed any add‑on that would cause this redirection. I think I did that myself manually but I have no idea how. I’ve already deleted the cookies for both sites, but nothing has changed. I hope that makes sense, it’s a bit difficult to explain.

I'm using firefox 147.0, on mac Tahoe 26.2.

Thanks for the help !