Firefox Community Forum

Good day! Just this afternoon, I started experiencing some strange behavior in my browser. Google asks me to solve a captcha every 15 minutes, and when I access services like YouTube Music or even Google Calendar, it asks me to enter my browser master password (I have it enabled), even though my Google account password isn't there.

I've updated my IP address three times, and everything works fine on another PC on the same network, as well as on my phone with the same browser.

The window doesn't always appear, but usually two or three times at a time.

I've also noticed a pattern: for example, on YouTube Music, video previews don't load until the window is closed.

I don't know what the issue might be, but updating to the latest version didn't help. This problem practically prevents me from using the browser. What should I do?

The master password should either pop up right away, or not pop up at all until sensitive information will be accessed. It sometimes pops up on a delay, which is annoying, as I may already be typing something into the URL bar only to find that the second half of what I typed is now into the master password entry.

During this time of delay, I am apparently still able to access web browser functionality. This creates inconsistent protection and makes me question what the master password is protecting. I thought I would only have to enter it before autofill, but entering it at startup implies it protects the entire functionality of the web browser, not just passwords.

But, if it protects the entire functionality of the web browser, then why does it pop up after a delay, which is sometimes long enough for me to have already started to use the browser, meaning that, if my operating system account is shared but my browser is private, someone already could've made a social media post in my name in the time before they are required to enter the master password, if they are fast enough.

Really think about your intention and please establish or make clear your philosophy with this confusing and annoying design choice. Is there a way to either stop the delay, or to make it only pop up when accessing autofill functionality, or to make the browser entirely inaccessible until the pop-up grabs focus?

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my End At all! I Try Only To Fail!

Why is a little black box showing up every few minutes asking me to sign into Mozilla. It just started doing this recently. How do I get rid of it? It says to use my main password which I assume is the one I use to access my computer. It doesn't work. When I hit cancel it goes away, but pops up a few minutes later. It is very annoying.

Suddenly to use Passwords list on Firefox Windows is demanding I sign into Windows, where previously I used the special "master" password I use only on Firefox. I want to disable this intrusion.

Hi folks, my primary password suddenly stopped working when trying to look at saved passwords today. I've changed it to a new one, needing to type in the old password to do so. That worked, which verifies I had the correct password to begin with.

I then updated the browser to the latest version. When I type in the new password on startup of Firefox it works fine to reopen all the old tabs.

However when I go to look at any of the saved website passwords, the problem reoccurs again. I type in the new password but the box shakes, refusing it.

How can it be that the primary password lets me in fine when starting up Firefox, yet I get the shaking login box when I try to look at any saved website passwords? Surely if the primary password works for one it should work for the other?

Thank you, Shane

When I want to view passwords Firefox is asking windows credentials which I don't have. Now I can't get access. It used to ask for my Firefox password what happened.

I am not concerned with anyone in my household gaining access to my passwords. If I somehow give a scammer remote access to my computer, does creating a primary password prevent that person from seeing any user names or passwords that I may have accidentally stored on my computer? I am concerned with third party scammers, not anyone physically gaining access to my laptop.

After version 149, I find I am asked to provide the Windows password in order to modify or copy saved passwords (but not fill when visiting a site). I had already set a primary password to secure my saved passwords, so this never should have happened. Turning off this setting also prompts for the Windows password. In v151, I recommend that Firefox allow the primary password to be used instead, for both managing passwords and turning off the "require device sign in" setting.

I can understand trying to force password security and encryption upon users who do not have a primary password set, but that should have been accomplished by prompting the user to set a primary password. Users with primary passwords should have been excepted from the change. "Require device sign in" should never have been an option - local system passwords are not designed for this use, and no consumer-grade app should have access to them.

As a CISSP I never recommend that anyone use browser-based password managers at all, but I do use the Firefox one for some non-critical sites. This discovery has been an annoyance, but worse, it reveals a poor understanding of security on the part of Mozilla.

I used to access the passwords and addresses stored on Firefox by putting in my Primary Password. But now it keeps asking me for a PIN. I can't sign in to Firefox to get the PIN because Plusnet closed down our email account without telling us, so my old email address is no longer valid.. We now use Gmail. But I can't change my email address on Firefox as it wants to send the link to my old email address, which no longer exists.. I have a secondary email address on my account, but it goes to my phone, and I don't do emails on my phone. I tried to change it, but to do so, Mozilla want to send a link (or maybe a pass number) to my old primary email address, which no longer exists.

What can I do?

If you are going to email me, please use my new email address: DougRoss70@Gmail.com Do NOT try to email me at my old email address:

I keep getting stopped trying to access my paypal account. FF is asking for a pin number. I didn't even know I had one. When I try to change it, it tells me find the sign in options but I can't locate it. Why oh why is this asking me for this verification.

The username for some website might contain sensitive private information like phone number, identity card number, etc. It would be better if the primary password is required before revealing the password manager page.

bold text whenever I go to a password needed site (account), firefox says passwords blocked and asks for a touch ID or a Firefox (?) password WHICH I DON'T HAVE. Can i change my Firefox password? If so, how??