Firefox Community Forum

I just finished making a pimary password and my computer got unplugged before I could sign out I had only fsaaved one passowrod in firefox for a site so far, and I noticed after rvbooting that it got erased. So it wont accept my primary password. I haven't done squat so far so I'm tempted to start over. but WTF? That's a really crappy bug to have. I guess I was just seeing if someone knew something I don't. But I have super low expectations about all this. What garbage. Imagine if I have hella to lose and this happened!

I've just transitioned over from Google Chrome. There, any time I tried to access a saved password, it asked me for my fingerprint (I'm on a Mac). It "cached" my print for a five minute window, so if I access saved passwords during that window, I didn't have to do it again. But after five minutes, I had to do it again.

Although it's annoying, it's my preference because it's a business laptop that I travel with frequently.

Firefox doesn't seem to have the same feature? Some websites says it DOES have the five minute window, but I've tried every combination I can figure out in passwords and can't get that to happen. I tried the primary password, but that only asks for it when I start up Firefox. I want the five minute window.

I searched the forum and seem to be the only person in the world who wants this level of security?!?!

When opening our browser this morning all of our bookmarks appear to be locked behind some kind of security, it is incredibly frustrating. We have an account recovery key, that we got when we tried to open some bookmarks, but we have no idea how to use it, we are already signed in.

We can access the bookmarks on our phone, so the disconnect is in the browser somewhere. Is there anything we can do to recover access? Do we need to use the recovery key? If so, how?

Every time I open Firefox I get the prompt for my master password even though I'm not on a website. How do I get this to stop? It has begun to ask me twice and only does it once if I disable sync. How do I get it to stop unless I'm actually trying to sign in to something?

A popup box appears on screen when I try to turn on Firefox browser. I have never had to use a password before this box appeared. Funny thing is that when I click cancel the box disappears and Firefox comes to life. After searching I have found no way to remove this box and it is unnecessary. Would appreciate directions as how to remove this box.

I get the most generic error when trying to set up a backup password. This happens for any kind of password I try to input, including the same one used in my Mozilla account. This happens whether the password is simple or complex, regardless of length or characters.

Hello,

I desperately need your help. My brother died last weekend. And I need to access his Firefox. Is there any way to reset or remove the primary password? I really hope some can help me out.

I recently added a primary password to FF. I wrote it down, but FF says I'm using the wrong one already. I can't turn it off and I can't change the password. I'm in a loop. How do I get out?