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Firefox keeps crashing

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a… (read more)

I get the message: We're Sorry Firfox had a problem and crashed. We'll try to restore your tabs and windows. To help us diagnose and fix this problem, you can send us a crash report. I sent the crash report multiple times.

I added a screenshot of my MacBook Air info.

The details are: AvailablePhysicalMemory: 1700704256 AvailableSwapMemory: 0 BackgroundTaskMode: 0 BuildID: 20260216153405 CrashTime: 1773448580 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1772203700 LastStartupWasCrash: 1 MacAvailableMemorySysctl: 75 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1773448580 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(NS_ERROR_OMNIJAR_OR_DIR_MISSING) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 248750080 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 15923 StartupCacheValid: 0 StartupCrash: 1 StartupTime: 1773448579 SubmittedFrom: Client Throttleable: 1 TotalPhysicalMemory: 8589934592 UptimeTS: 1.104864563 Vendor: Mozilla Version: 148.0 This report also contains technical information about the state of the application when it crashed.

Asked by suttonc44 2 hours ago

After updating Firefox, I cannot log out of Outlook.com, Useless Account Manager - who needs it?

If it ain't broke, don't fi(o)x it. Never try to be too clever. I cannot log out of OUTLOOK.COM, then after goodness knows hot long, it says that I have been kicked out a… (read more)

If it ain't broke, don't fi(o)x it. Never try to be too clever. I cannot log out of OUTLOOK.COM, then after goodness knows hot long, it says that I have been kicked out and need to login again. CRAP!!!!!!!

Asked by jalnet1 3 hours ago

saving Yahoo quotes as csv suddenly tries to save page image

I'm running Linux devuan: Linux MikesPI 6.1.93 #1 SMP PREEMPT Mon Dec 8 02:37:53 CET 2025 aarch64 GNU/Linux and Firefox 140.4.0esr (aarch64). For years now I've been do… (read more)

I'm running Linux devuan: Linux MikesPI 6.1.93 #1 SMP PREEMPT Mon Dec 8 02:37:53 CET 2025 aarch64 GNU/Linux and Firefox 140.4.0esr (aarch64).

For years now I've been downloading and saving Yahoo quotes as csv, now for the last week Firefox wants to save page image poping up an extra window that must be refused before I can continue using Firefox. Hopefully someone can tell me what new option in about:config can be turned off to stop this. Thanks, Mike

Asked by mike.junk.46 5 hours ago

Please add something to undo a delete history action

I just accidentally deleted a day of history, now it has to relearn a bunch of stuff. Please add support for undo, so that if you do it by accident, you can reverse it. … (read more)

I just accidentally deleted a day of history, now it has to relearn a bunch of stuff.

Please add support for undo, so that if you do it by accident, you can reverse it.

Asked by Tom Heek 5 hours ago

Failed to create the PKCS 12 backup file for unknown reasons

Hello Folks, I just importeda a new certificate. Then I wanted to save all my certificates for backup. Selecting "Backup all...", I neter a secure password and click ok j… (read more)

Hello Folks, I just importeda a new certificate. Then I wanted to save all my certificates for backup. Selecting "Backup all...", I neter a secure password and click ok just to get the following error message: Failed to create the PKCS #12 backup file for unknown reasons the only button is "OK"

How can I start finding out what is going on and is there any means to save my certificates?

Asked by Milostnik 14 hours ago

Last reply by Milostnik 8 hours ago

Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Asked by Mark 2 days ago

Last reply by Mark 9 hours ago

Ready to Switch from Mozzilla - Last Try

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corr… (read more)

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

Asked by ejkeuck 1 week ago

Last reply by ejkeuck 10 hours ago

Firefox does no save tabs on shutdown

Steps to reproduce Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox. Expected behavior On startup, Firefox should r… (read more)

    1. Steps to reproduce

Open several tabs, in settings, check «ouvrir les fenêtres et onglets précédents», quit firefox.

      1. Expected behavior

On startup, Firefox should reopen with the same tabs before shutdown.

      1. Actual behavior

Firefox opens with one empty tab. Forcing me to got to «history -> recently closed windows -> restore» everytime I quit Firefox or shutdown the mac.

      1. Device & build information
  • Device: MacOs Tahoe 26
  • Build version: firefox 148.0.2
  • First seen version: MacOs Sequoia
      1. Notes

Fresh migration from Win 11 to Mac. tabs, passwords, bookmarks, plugins migrated from win to mac. Attachments:

Asked by utilisezlinux 2 days ago

Last reply by utilisezlinux 10 hours ago

What is wrong with this browser!

What is wrong with firefox! It doesn't work right with benzworld.org a mercedes forum. Page becomes unresponsive, or when clicking a link for a thread it takes incorrect … (read more)

What is wrong with firefox! It doesn't work right with benzworld.org a mercedes forum. Page becomes unresponsive, or when clicking a link for a thread it takes incorrect page. Other browsers don't have this problem. Saving a bookmark, it doesn't save. Uninstall, reinstall, same thing.

Asked by Karr Knutt 10 hours ago

Firefox Storing My CC Number Sereptitiously

Firefox autofilling my freaking CC number though those settings are disabled. I want to know what Firefox file my CC number is stored in. Give me the filename -- I'll … (read more)

Firefox autofilling my freaking CC number though those settings are disabled. I want to know what Firefox file my CC number is stored in.

Give me the filename -- I'll do the rest...

Asked by Tennessee Homestead 11 hours ago

Over a decade of use coming to an end....

It is with deep regret to inform you of my discontinuation of the use of Firefox. My issues began at the beginning of February this year and have continued and compounde… (read more)

It is with deep regret to inform you of my discontinuation of the use of Firefox.

My issues began at the beginning of February this year and have continued and compounded to the point that I cannot continue its use. The issues are constantly logging me out of my account, disabling ALL my bookmarks and the loss of well over a hundred passwords. I have followed every help article and community forums help links and to no avail I'm still dealing with all the same issues. I've have to restore my links every time I'm logged out of Mozilla. Their are no passwords to restore except for the Mozilla account I just had to log back into.

Again, I do regret discontinuing its use. I have used this browser for well over a decade and I am not one for changing anything at this point in my life. I'm 67 and having to switch is indescribably painful. I actually think your integration of AI functions are the problem. Everything was just fine before that was introduced.

If you have any comments, please feel free to email me at my former account email address.

Farewell old friend.....

Asked by Woof 11 hours ago

I have no idea which is the status of my Firefox installation

I already have Firefox on my laptop and via Mozilla I was asked again to install Firefox. Furthermore I always got the question that I should use it as standard browser. … (read more)

I already have Firefox on my laptop and via Mozilla I was asked again to install Firefox. Furthermore I always got the question that I should use it as standard browser. I have no idea what else should I do in that case. If I would install again Firefox, I will lose all the paid apps which run already on the current version. So I am really very confused about the characteristics of this Firefox installation and the strange requests by Mozilla to install Firefox.

I would be delighted if you could me support with checks to find out about the nature of the current Firefox installation or a simple de- and reinstallation instruction of Firefox (and keeping the paid apps like Ad Blocker...).

Thank you in advance for your feedback

Rosemarie

Asked by Rosemarie 11 hours ago

Homebank documents: Headline has switched from danish to english. Danish language is selected at Homebank.

Since about mid january, the language of documents at my homebank, is switched from the original danish langguage, to english. With Google Chrome browser, it is still da… (read more)

Since about mid january, the language of documents at my homebank, is switched from the original danish langguage, to english. With Google Chrome browser, it is still danish. See attached scree print. Left originl danish, right - strange - english. As far as I have found out, there was a SW update of Firefox late January, that could have introduced this fault. I have had contact to Homebank supporter, of course. Their first question was: Switch to danish langue. But is is, as it has been foir several years. Please help me! Also I have some other minor problems, as many homepages do not test changes with Firefox. I do not want to list it here! So I ask you to make less special SW for Firefox, otherwise you will lose many users. It is NOT OK as it is.

Asked by Jorgen Rasmussen 13 hours ago

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Asked by Paulf 17 hours ago

Last reply by Paulf 13 hours ago