Fonts have an issue with being too thin and hard to read.

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webp… (read more)

My firefox browser has had issues displaying fonts when I have the "Allow pages to choose their own fonts, instead of your selections above" box checked. Its not all webpages as some have more bolded fonts, but it is more than one site.

I have scoured these forums trying to locate an answer, but for some reason the fonts are still so thin and unreadable. I have even erased all existence of firefox from my computer and reinstalled, but the issue still remains.

Please help me.

Asked by sauerbrendan 16 minutes ago

Last reply by sauerbrendan 14 minutes ago

Firefox 94.02 under MacOS 12.01 regularly crashes

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus… (read more)

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

Asked by Milowitsch 1 day ago

Last reply by Milowitsch 30 minutes ago

"Never remember history" changes to "Use custom..." and "...private mode"

Version 94.0.2 (64-bit) Windows 10 Hi. A few times in Settings I selected History->Never remember history, yet upon reopening the browser the setting was changed to "U… (read more)

Version 94.0.2 (64-bit) Windows 10

Hi.

A few times in Settings I selected History->Never remember history, yet upon reopening the browser the setting was changed to "Use custom settings for history" and "Always use private mode." Why is this happening?

The larger issue is Cached Web Content (CWC), which doesn't completely delete like everything else. No matter the settings to delete everything upon closing or never remember, every time I reopen FF and click Clear Data there is some data in CWC (albeit in kb). I've read many pages and posts here and it's still not clear: A) Why isn't it 0 bytes and B) If a previously visited site can access the CWC, then isn't that a strike against privacy?

Sincerley,

Hank

Asked by hank.leeps 2 days ago

Last reply by hank.leeps 3 hours ago

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (read more)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 5 hours ago

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 1 day ago

Last reply by lreed5033 6 hours ago

Failed to create the PKCS #12 backup file for unknown reasons.

I would like to create Certificate backup since I am planning to install new operating system. Setting - Certificates - view certificates - selected the certificate which… (read more)

I would like to create Certificate backup since I am planning to install new operating system.

Setting - Certificates - view certificates - selected the certificate which I wanted to backup - click Backup - type File name - Save - typed certificate backup password 2x - click OK

The following message appears: Failed to create the PKCS #12 backup file for unknown reasons.

I tried several times + I tried also Backup all option - but same issue appears.

Approx. 5 months ago I did certificate backup for my wife and it worked without any issues, now I have no clue what is the reason for not working.

Any idea/suggestion?

Thanks for your help in advance.

Asked by skubin.simon 6 hours ago

Importing Bookmarks from Safari - Folders Don't Appear

Hello All: I want to import my bookmarks from Safari to Firefox but strange things are happening. I go to the File menu, scroll down to "Import From Another Browser" an… (read more)

Hello All:

I want to import my bookmarks from Safari to Firefox but strange things are happening.

I go to the File menu, scroll down to "Import From Another Browser" and select "Safari."

I click OK and Firefox works for a while and then says it's done with the import.

However, when I then go to "Manage Bookmarks" in Firefox I can't find any of the folders from Safari!

The weird thing is, those bookmarks are SOMEWHERE in Firefox, because when I search for a particular bookmark which I know was originally in Safari but NOT Firefox (some rather obscure website) IT DOES APPEAR IN THE FIREFOX SEARCH!

I've done this with about 10 websites, so I know they exist somewhere in Firefox.

But none of the folders where they originally resided in Safari seem to appear in Firefox. The only way I seem to be able to access those bookmarks is to go to the Search bar and search for them.

Does anyone have any thoughts about how I can find the folders imported from Safari?

Thanks!

Asked by GregB777 8 hours ago

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (read more)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 1 day ago

Last reply by JonBonJimBob 8 hours ago

Regarding cookie information being deleted

Good day. I use Firefox 94.0.1 and the latest version of CCleaner. I sometimes use the "Clear Storage Button" and "Cookie Auto Delete" addons. My situation: 1. In Firef… (read more)

Good day.

I use Firefox 94.0.1 and the latest version of CCleaner. I sometimes use the "Clear Storage Button" and "Cookie Auto Delete" addons.

My situation:

1. In Firefox, settings for clearing history, Cookie, Site settings and Cache boxes are NOT checked.

2. I do some surfing. Then I'll look in the FF "Cookies and Site Data" - Manage Data, and I see cookies.

3. *Without closing the browser*, but closing any active tabs and leaving *one* inactive tab (blank) in place.

4. I will, for instance, hit the "Clear Storage Button" - which is set up to clear cookies.

5. Looking back in the FF "Cookies and Site Data" - Manage Data, the cookies have been removed.

6. Launching CCleaner, then Options, Cookies: cookie data still shows up!!!

7. I repeat the process, same result.

8. If I then *close* FF and look again at the CCleaner, Options, Cookies, the cookies info is gone.

This is the same result with using either "Clear Storage Button" and "Cookie Auto Delete" addons.

So the situation I have is this:

- I can remove cookie data from FF using an addon.

- As long as I don't close FF completely, CCleaner will still show cookie data.

- Once I close FF completely, then cookie data in CCleaner goes away.

- Please look back at #1 above.

It seems as though an addon can delete cookies in FF, and FF shows they have been deleted, but CCleaner is still picking up some residual data from FF, or so it appears.

Sign me, "Got me boggled".

Thanks for any help.

Asked by taj 1 day ago

Last reply by taj 9 hours ago

No hardware accelerated video playback suddenly

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hard… (read more)

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hardware includes an intel i5-1135G7 with iris xe graphics driver version: 30.0.101.1069.

Attached are some images comparing firefox and edge.

Asked by christianmhanna 14 hours ago

sign in accounts

11.27.21 iMac - OS10.11.6 El Capitan - Firefox 78.15 I have spent hours searching internet and Mozilla support. Nothing. All I want to do is switch my sign in accounts. I… (read more)

11.27.21

iMac - OS10.11.6 El Capitan - Firefox 78.15

I have spent hours searching internet and Mozilla support. Nothing. All I want to do is switch my sign in accounts. I have two. Firefox confirms this. When I go into Accounts, following existing procedures to establish a second sign in, I type in second email with response telling me this account already exists. I know that. I can even see it in the Passwords/Accounts section.

But nothing, nothing appears anywhere telling me how I can simply switch from existing sign in to the other. Nothing.

If anyone at Firefox would care to explain the secret, I would appreciate it so I can stop wasting time searching this solution.

Don't use euphemisms like some instructions do which only confuse simple answers. Please simply state Step 1, Step 2 etc

One such support page said something like select one account and click "Preferred" or the like. Saw nothing like this in my Account settings.

thanks Larry

Asked by smithl 15 hours ago

How to save users bookmarks in shared folder

Hi, Presently users login through Vmware VDI to access mozilla firefox on Ubuntu OS.The VDI Ubuntu OS is on non-persistent mode , the Ubuntu image including users mozilla… (read more)

Hi, Presently users login through Vmware VDI to access mozilla firefox on Ubuntu OS.The VDI Ubuntu OS is on non-persistent mode , the Ubuntu image including users mozilla profile directory will get erased once the user logs out.

They will get new Ubuntu OS from the golden image once they login back and new user mozilla profile will be created.

Whatever user settings is done including bookmarks will not be saved , hence i am exploring to do settings directly on the golden image to save mozilla profile on shared directory (/home/user/Documents).

Kindly suggest how to save mozilla profile on shared directory (/home/user/Documents) or save bookmarks to (/home/user/Documents)

Regards, Rajesh

Asked by glraj 17 hours ago

YouTube Playlist Error when Using Firefox Browser

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song sto… (read more)

This problem has been happening for a long time now. When I'm playing a playlist in YouTube, and YouTube automatically select the next song in the playlist, the song stops and I get the message "Playback Paused because your account is being used in another location". This problem ONLY happens in Firefox and with this playlist scenario. If I select the song manually in the playlist, the song will play just fine. I've used other browsers Chrome and Microsoft Edge and DO NOT have the problem in there so I know my account isn't being used in another location. I've tried using multiple PC's/Laptops and both Windows 7 and 10 and the problem always only happens when using Firefox. I checked the About section in Firefox and it's showing Firefox is Up To Date.

Asked by zipperict 2 days ago

Last reply by zipperict 20 hours ago

change password problem

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log… (read more)

After receiving an email about lockwise absorption, I thought I would try changing my firefox account password. Mainly that was because I do not see any other way to log into another mac system without it. I can sync an ios device with the qr code scan but not another mac system.

So from the account profile I went to Change Password and changed the password to some new securely generated password.

Now in my saved passwords, I see that the new password is saved for "(no username)" account and the old password is still there for my user name.

But when I try to log into FF browser on another mac system with my user name, neither password works. They are both "incorrect".

Asked by lk6 21 hours ago

Completely lost control of Firefox

Firefox has gone mad. Have refreshed. Cannot control screen layout. I want the sidebar option for bookmarks. Have dragged what I want into the option box and presse… (read more)

Firefox has gone mad. Have refreshed. Cannot control screen layout. I want the sidebar option for bookmarks. Have dragged what I want into the option box and pressed button 'Done'. Nothing happens. I have now lost all the bars.

Have used Firefox happily for about 15 years, but now it looks as if I will havve to abandon it for a less good browser.

My email address is alastair.tilbury@btinternet.com

Asked by alastair.tilbury 1 day ago

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (read more)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 2 months ago

Last reply by str8chat 1 day ago

streaming services consistently freeze firefox

so ive only started using firefox again recently but every time i try to open a new tab and go to netflix the page will open and the preview will start playing, but the w… (read more)

so ive only started using firefox again recently but every time i try to open a new tab and go to netflix the page will open and the preview will start playing, but the window will freeze and ill be unable to click on anything, to the point i need to open up the task manager and kill the process. i also recently tried amazon prime video and the same thing happened. the other video sites that i use, crunchyroll and youtube, have not given me this problem yet. im using windows 10 with the latest updates. im not sure what could be causing this or what would fix the issue

Asked by robmue21 1 day ago

Bookmarks Sidebar randomly goes blank in Firefox 94.0.2 (64-bit) in Win 10

I keep the bookmarks sidebar open. Sometimes when I have been working in other programs and return to Firefox, the Bookmarks sidebar is empty except for the Bookmarks To… (read more)

I keep the bookmarks sidebar open.

Sometimes when I have been working in other programs and return to Firefox, the Bookmarks sidebar is empty except for the Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings.

When this happens, the sidebar is unresponsive.

Closing and re-opening (ctrl+b, ctrl+b) the sidebar restores everything to normal.

Any help with this issue would be appreciated.

Asked by Bill 1 day ago

No audio on iHeart radio on CJAD Montreal, Qc

No audio on iHeart radio. Audio plays on my music app and YouTube. I am on Mac OS Catalina ver 10.15.7 & Firefox 94.0.2. I have cleared my cache & cookies. Any h… (read more)

No audio on iHeart radio. Audio plays on my music app and YouTube. I am on Mac OS Catalina ver 10.15.7 & Firefox 94.0.2. I have cleared my cache & cookies. Any help would be appreciated. Keith @ Keith.wilson@mcgill.ca

Asked by keith.wilson 1 day ago