Firefox Community Forum

I'm unable to log in to Telephone Service Co. - TSC Wapakoneta, Ohio website using Firefox, but Internet Explorer logs in OK. TSC Customer Service indicated problem was in Firefox, but Firefox seems to work OK on other sites. TSC suggested I clear cache & cookies. Is this a good idea? If so, how do I do that?

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts online. Don't know what to do.

I am trying to clear some out dated stuff off my computer to make some room on my dreive, and have discovered several older versions of Firefox, saved in a file, Can I uninstall them or delete them - I am worried that this might affect my newer version.

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I could not access.

Hi, I have an old PC with Win7 and Firefox 115.30.0esr (64-bit) (latest version from 11 november 25) and this website cultuursmakers.be has problems aka differences with Firefox 141.0.3 (of my Android tablet) and other browsers such as Chrome. The green heading block overlaps and hide the upper part of the content block. For example, if you select inloggen (log in), then you see that the user name (naam) is not visible and only the box for the password is shown. Work around: Right click on the header and select Inspect. In the Inspector (html column) select the header tag. In the Inspector (css column) uncheck in the '.header.--fixed' selector the line 'position: fixed;' Now the content block shifts down and all content is visible. Can you verify / fix that? Greetings and TIA, Gerard

When I try to sign in to Chase banking, it tells me to upgrade my browser, which I have already done. Had to use Edge to login successfully. Using Windows 11 Pro with current Firefox browser.

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.30 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.

Hi Mozzies When I try to play news videos from my local radio station I get this error. The videos originate from our local TV channel which uses Brightcove hosting. Safari and Google Chrome can play the videos. If I go to the source on the TV channel, I can play the video. Hardware MacBook Pro OSX 10.14.6. FireFox version 115.30.0esr (64-bit)

After upgrading to WordPress 6.9 I can no longer see icons in the text editor, even within the theme I'm using. Also, when a box is checked (e.g. "Category" when you've created a post), the box is highlighted but there is no checkmark and you can't select multiple categories. Same for ANY box, actually. I've attached screenshots.

These issues do not appear when using Chrome. Really annoying because Firefox is my default browser and now I will have to do my WordPress development using Chrome. I really hope there's a fix for this, either via WordPress or Firefox.

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

When I am working on the internet, I often open a new tab, click the bookmark for where I want that to go to. Then go back to the prior tab I was using, while the new tab loads. EXCEPT, now I am finding, the non-active tab is NOT loading the page I instructed it to. So when I go back to that TAB, expecting to see the page I wanted, loaded, instead I get the little circle and still have to wait for it to load. Why is Firefox doing this?

Have recently updated Firefox and now I am not able to login to my Yahoo mail. I know it is not an issue with security on my PC as I can login no problem with Chrome and have tried with AV and Firewall turned off. Tried emptying cache etc but nothing worked. Eventually backed up bookmarks and passwords and deleted Firefox completely, including all files and profiles, reinstalled and still the same problem. Am running win7 and YES, I know this is not supported now but evertything was fine until new update.

After trying to log in it says 'something went wrong, try from a different device'. It works fine on my laptop with Firefox and fine on PC with Chrome so can only come to the conclusion it is Firefox update on PC. This is causing major problems now as can only access mail through Chrome and site links sent cannot be opened as passwords are saved in Firefox. Also have other work that needs to be urgently completed where I need to be able to use sites and mail on same browser.

Any ideas on what could be wrong would be appreciated as things are getting desperate.

I changed my email and my password for my Firefox account, on my primary laptop (MacBook Pro 2010). Both my smartphones (Android) synchronized afterwards without a problem, but my second laptop (MacBook Air 2020) asks me to sign into Firefox with the old email and does not accept the new email. When I put the new email, it gives the message in the attached screenshot (in German, sorry if the translation is wrong): "Cost limit is reached. Profile was previously synchronized with another account. Create a new profile to synchronize it." But I do not want to create a new profile, I do not want any subprofile that I would have to build up from scratch, and it is no solution to the original profile lingering around on the second laptop without ever being able to be connected to again.

I uninstalled and reinstalled Firefox from the second laptop, hoping the sign-in-data would be removed and I could just sign in to Firefox with my new email address, but no. It shows the same sign-in-form with the old email address and the same message.

I need help urgently. I have to travel and can only take the second smaller laptop with me. I hope someone can help me.