• Solved

My photo files

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? … (read more)

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? JUST STOP SENDING UPDATES EVERY DAMN TIME I TURN AROUND.

Asked by downing4change 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

can't validate icloud.com signin

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no he… (read more)

when I go to icloud.com to view and download photos and all my icloud stuff on my phone, I can no longer sign in using firefox. I turned off the shield security but no help. There used to be a pop-up that let you enter the code apple emailed you so you could access your icloud stuff on the web. Now there is no place to enter the code they send you. I enabled pop-ups too, but that didn't work. Help! I need my photos! And I use that site pretty much constantly-

Asked by NJTW 1 week ago

Answered by jbr 6 days ago

  • Solved

Emails, apps and pulldown menus will not open

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and … (read more)

I booted the computer this AM and firefox is acting up. I can go to my email accounts (2), but I can't open an email. Both act like this. They will open with MS Edge and all other functions seem to work on the computer except for firefox.

I tried searching for a solution using duckduckgo and google, many of the links wouldn't open and some that did, just loaded re-loaded, but never finished. Pulldown menus, where they ask a question and click to see the anwer, don't work. They are frozen. Can see the cursor highlight the menus, however it will not allow any interaction with them.

I restarted the computer, there was an update, and I had it update. No change with firefox. I reinstalled firefox. No change. For the moment, I'm out of ideas. Anyone have any thoguhts about this, please help. Thanks in advance. Ken

Asked by ken69 5 days ago

Answered by morrowken997 4 days ago

  • Solved

Extension Issue

I did a new Windows 10 install yesterday. I then added my favourite apps. When I got Firefox installed, adjusted the settings and added my extensions (most of which I've… (read more)

I did a new Windows 10 install yesterday. I then added my favourite apps.

When I got Firefox installed, adjusted the settings and added my extensions (most of which I've used for years), I found a glitch.

The icons for AdBlocker Ultimate and LastPass do not show up in the Customize Toolbar menu. I keep both of these on my toolbar in the past.

I've tried restarting Firefox several times and, finally, tried running it in Troubleshoot Mode. The last, it seems, doesn't allow the use of extension.

So ... please help!

Asked by CdnBookLover 5 days ago

Answered by George Kitsoukakis 5 days ago

  • Solved

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Asked by waywar 1 week ago

Answered by waywar 5 days ago

  • Solved

browser.search.openintab doesn't work for me

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same se… (read more)

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same search tab.

After researching, I tried to go through about:config and I changed the browser.search.openintab to 'true' but when I search it opens through the existing search tab.

I hope I am explaining this coherently. Can someone please help me?

Asked by TheRReport 5 days ago

Answered by MarkRH 5 days ago

  • Solved

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Asked by JB 5 days ago

Answered by JB 5 days ago

  • Solved

Linkedin refuses to go past the loader screen

As the title suggest - I am unable to access LI at all. It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same p… (read more)

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

Asked by kaishuvam7 3 weeks ago

Answered by Denys 5 days ago

  • Solved

Facebook not working

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way… (read more)

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way. Pages are just frozen and I can't do anything. I back out, I reboot, but nothing works so just now I logged into Edge and am just flying around Facebook! I have changed nothing so it is not me or my machine. Why does Firefox do this? I love it and have used it for years but this drives me crazy!! Thanks

Asked by wolfdad 2 weeks ago

Answered by Denys 5 days ago

  • Solved

No 'X' When Viewing Google Reviews-Answered

Version: 115.27.0esr Hello. I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews. Clearing cookies, closing and reop… (read more)

Version: 115.27.0esr

Hello.

I 'might' be missing a detail but there is no 'X,' in the top right corner, when viewing Google Reviews.

Clearing cookies, closing and reopening the browser, and rebooting the PC are not successful.

Asked by Buddy2014 3 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Is there a glitch with the newest update?

I noticed that Firefox updated today or recently. I am having a lot of trouble with the browser today. Many complex pages aren't loading and just have overlapping photo i… (read more)

I noticed that Firefox updated today or recently. I am having a lot of trouble with the browser today. Many complex pages aren't loading and just have overlapping photo icons. I can't use certain pages where I enter and save data. When I try these pages on chrome they open without problem. Is this some firewall that is over the top or is it something happening only today? Because if Firefox is like this now, I'll have to stop using it.

Asked by lourdes.santaballa 5 days ago

Answered by George Kitsoukakis 5 days ago

  • Solved

website loads in private window not in regular window

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2d… (read more)

This is a weird one for me. Firefox 142.0.1 Windows 10 Pro 22H2 AdBlock Plus and NoScript as add-ons

https://tvlistings.gracenote.com/grid-affiliates.html?aid=tribnyc2dl

shows me as automatically logged into the site but will not load the TV listings for me in a normal window.

But if I use the same link in a private window it asks for my user name and password then shows the TV listings and continues to work as it always has.

What could possibly cause this? Has only happened for the last 4 days.

Sue

Asked by SueWitch 1 week ago

Answered by Denys 6 days ago