Firefox Community Forum

I payed for Mozilla VPN. I downloaded and installed MozillaVPN.msi It does not work. The icon is on the right tool bar but I get a drop down that indicates that i need an app I thought I downloaded the app. Here is the message: "Open Mozilla VPN

To use the Mozilla VPN Firefox extension, please open the Mozilla VPN app first. Open Mozilla VPN Get help The is no Mozilla VPN in my program files(?) Please help. Is there two programs that I must install? [redacted email]

The VPN installation does NOT work. I get the drop down with the icon and "To use the Mozilla VPN Firefox extension, please open the Mozilla VPN app first." There is NO Mozilla VPN app on my computer. It is not on desktop, menu, or app list (?).

Thank you in advance for your support. Dale Warnke [redacted email]

iphone:  [redacted phone#]

Working on passkey, back and forth, meanwhile, retyping the above several times. I decided to copy it and save it so I won't have to type it again. we are going aroung in circles too many passwords, passcodes; I have 4 windows open and fell I am not getting anywhere(?)

All I want to know is how to get VPN that I paid for finally installed? There is too much confusion on getting this answered. All I want to do is to download(paid for) VPN and install it on FireFox and make

Have I been hacked, or something else?

Thank you in advance for your support. Dale Warnke [redacted email]

iphone:  [redacted phone#]

Have I been hacked?

Hi, I have been using google sign-in to my Firefox account. I want to create a Mozilla login and not loose all the bookmarks and my setup using the google sign-in. Please could i get advise on the migration of sign-in. Thank you

After a 10/20/26 update I cannot sign into my credit union through Firefox. I can sign in using Flex and other search engines. Why???

Contributor note: See also /questions/1613721.

I have run the file< MozillaVPN.msi and got the icon on Firefox. But when I click on it, I got a drop down that\ I should run the VPN App. Apparently, the icon is not linked to the App(?) help

I tried to share my screen for my test at web https://my.codingolympiad.org/compatibility-test but it always says Screen sharing: Error occurred: getDisplayMedia requires transient activation from a user gesture. I need help with this

Using Firefox browser is resulting in a message that states that Firefox is not operable with mail.fcconnexion.net. Your info is stating that there is a problem with the website. If that is the case then why using Microsoft Edge or Chrome allows access?

Canadian provinces of BC, AB, and MB are all moving to new timezones on Nov 1, 2026.

Firefox still does not support any of the new timezones. This will break automatic timezone support for many applications, if not addressed immediately.

For the new timezone: Pacific Time (British Columbia): - Intl.DateTimeFormat().resolvedOptions().timeZone returns "Etc/GMT+8" instead of the expected value 'America/Vancouver' - new Date().getTimezoneOffset() returns 480 instead of the expected 420

There is only a few days left to address this issue. What is the rollout plan for the required updates?

Thanks.

Hello support:

There used to be a circle Icon at the upper left part of the Firefox window, between the forward and backward arrows and the URL and inquiry bar.

It's missing.

How do I get it back?

Thanks

Larry

更新v158.0.1版本後， 蝦皮訊息、Facebook右邊彈出訊息都會常常無法顯示，Facebook 、Youtube上傳影片、圖片容易失敗

Subject: Multiple display and upload issues after v158.0.1 update Description: After updating to version v158.0.1, I encountered the following issues: • Shopee: Chat messages frequently fail to display. • Facebook: Pop-up messages on the right side of the screen often do not show up. • Facebook、Youtube Uploads: Uploading images and videos frequently fails or gets stuck. These bugs consistently occur after the latest update. Please investigate these issues. Thank you.

Somehow I have two Fire Fox accounts in two of my emails as user names. This causes serious problems in syncing with all of my devices. In account manager, it will not let me make a change to the user name. How can I have the two merged?

My two user names are: dlawrence@mylawrence.info and dlawrence@neighborsmkt.com