• Locked

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Thank you to the volunteers for taking the time to help.

Asked by MPENZI 3 days ago

Last reply by Paul 3 days ago

  • Solved

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (read more)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Asked by Eliav Solomon 1 month ago

Answered by DJ_SANYEE 6 days ago

  • Solved

YouTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Asked by MPENZI 3 days ago

Answered by MPENZI 3 days ago

  • Solved

favourites

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites? thank … (read more)

cleaning up my computer, I accidentally deleted firefox. I had a list of favourite links, and I lost them. Is there any way of recovering my list of favourites?

thank you, Glen A Goodale, [email removed]@gmail.com

Asked by Glen A Goodale 6 days ago

Answered by Denys 5 days ago

  • Solved

Cannot sign in to Vanguard Mutual Funds after 20 years. Can sign in using EDGE. I have the latest version of Firefox I have some Ghostery stuff.

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Wi… (read more)

I cannot sign into Vanguard Mutual funds after 20 years of doing so. I can sign in using EDGE. I have the latest version of Firefox. I have some Ghostery stuff. I have Windows 11.

Anyone encounter the same problem?

Asked by holimont 3 weeks ago

Answered by Denys 3 weeks ago

  • Locked

No icon FireFox on desktop. How access?

Actually this is just the only route I could figure out to your page where I had PREVIOUSLY asked this question and was checking back in to see whether 'the Community' ha… (read more)

Actually this is just the only route I could figure out to your page where I had PREVIOUSLY asked this question and was checking back in to see whether 'the Community' had given me an answer yet. I'm no doubt IMPATIENT since my bank told me I need you, not Google and Microsoft Edge , who I both HATE for coming on to MY laptop, asking for more information sharing and basically DEMANDING I follow their marketing instructions since they had somehow REMOVED the X at the top right corner and simultaneously BLOCKED my access to and use of my OWN laptop, so that each time I have NO OPTION but to turn off the power on my laptop, to "reboot" as they once said. If even a basic, ancient telephone can be HUNG UP on scammers.....forgive me. I REALLY want to use your search engine, as WELL as your site. Please advise.

Asked by roblillie123 4 days ago

Last reply by Paul 4 days ago

  • Solved

choosing bookmark location no longer an option

When I choose to bookmark a website, I am no longer offered a chance to save to where I want it saved. FF 146.0.1. Windows 10 pro So, now I have to bookmark a page, … (read more)

When I choose to bookmark a website, I am no longer offered a chance to save to where I want it saved.

FF 146.0.1. Windows 10 pro

So, now I have to bookmark a page, and open the bookmark menu again to EDIT the bookmark to move it. This is Horrible. I have to do this eachj time I bookmark a page. I am veriy organized and have dozens of bookmark folder, some with folders within folders... etc.

Onliy children need to be treated this way.

I have searched the settings and find nothing. I am not using any add-on that has anything to do with bookmark. I do not use the bookmark toolbars or other bookmark interfaces. Just the file/edit... menu "bookmarks" option.,

Has this ability been removed?

Asked by Joe P 5 days ago

Answered by Agent virtuel 5 days ago

  • Solved

Firefox icons on Windows11 taskbar

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on th… (read more)

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

Asked by Carlos 3 months ago

Answered by Carlos 3 months ago

  • Locked

Recovering Disappeared Firefox Bookmarks

I still have not made any progress recovering my lost Firefox bookmarks. I have tried several methods with no success. The bookmark toolbar doesn't work, so I can't bookm… (read more)

I still have not made any progress recovering my lost Firefox bookmarks. I have tried several methods with no success. The bookmark toolbar doesn't work, so I can't bookmark any more pages. I tried restarting the computer and Firefox to no avail. I am considering switching to another browser. I am using Duck Duck Go which is not as good as Firefox that I have been using for about the last 10 years. I might try Microsoft Edge or Bing or some other browser.

Sincerely

Jeff [email address]

Asked by jspike67 5 days ago

Last reply by Paul 5 days ago

  • Solved

Continued failure of Firefox v 144 to cop with Web Forms

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0 In the… (read more)

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

Asked by ad16 2 months ago

Answered by ad16 2 months ago