The latest update of Firefox has realigned the browser window down so that not all the shortcuts appear on the screen now.

The firefox screen has shifted so that only two of my four lines of shortcuts appear on the screen. There is a larger than previous space between the ribbons at the top … (read more)

The firefox screen has shifted so that only two of my four lines of shortcuts appear on the screen. There is a larger than previous space between the ribbons at the top and the search bar that has appeared since I downloaded the newest firefox version. Before that, everything fit well on the screen.

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After update wants password to install new helper tool but doesn't accept password

After the last update on my desktop browser, my password was requested in order to "install a new helper tool." But it isn't accepting my password, even after I double ch… (read more)

After the last update on my desktop browser, my password was requested in order to "install a new helper tool." But it isn't accepting my password, even after I double checked what it was. And there's no Change Password link.

Since I can still access the Firefox browser on my iPhone, I thought of I'd change my password there and sync, but the new password isn't accepted either. Once a password isn't accepted, pressing cancel closes the app and it can't be reopened without a Force Quit first.

And 'round and 'round I go. How do I regain access to my desktop browser?

Thanks.

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can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

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VPN icon

I'm in Paris, France. I get notifications about VPN, but do not see an icon. I take it this means I do not have access yet. Is that right? Thanks.

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Strange zoom place in the new tab

Hi, I noticed that somewhat recently the way new tab loooks has changed. I always liked having it zoomed in, but I noticed that now when I zoom it in - it focuses on the … (read more)

Hi,

I noticed that somewhat recently the way new tab loooks has changed.

I always liked having it zoomed in, but I noticed that now when I zoom it in - it focuses on the empty space above tiles, which makes no sense to me. Ideally I would want the firefox logo to always be on top to get rid of the empty space and show more tiles.

This pretty much summarizes the issue, I hope it makes sense. Included a screenshot of what I am taking about.

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Latest Firefox 151.0.1 (64-bit) update made the widget space above my shortcuts way to large.

Latest Firefox update made the widget space above my shortcuts way to large. The large space pushed my shortcuts off the bottom of the screen. I turned OFF the weather wi… (read more)

Latest Firefox update made the widget space above my shortcuts way to large. The large space pushed my shortcuts off the bottom of the screen. I turned OFF the weather widget but the space remained the same. Before the update the weather widget was smaller, now it is big with a lot of empty space inside. I tried the config but it is already set to small. Is there anyway to make the area across the top of the new tab page smaller and even make the weather widget smaller than the "small" config? The widget has one line of text and the sun which takes up about 1/4 of the bottom widget and 3/4 of the top is blank wasted space. Firefox 151.0.1 (64-bit)

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抖音视频加载慢

Windows11,firefox版本149.0,增强型跟踪保护设置为标准,基于 HTTPS 的 DNS”启用策略为默认保护,扩展全关。在我打开www.douyin.com的标签页时,通常要加载5秒钟甚至10秒钟,视频才会播放(如图)。作为对比,我在edge浏览器上登陆了同一个抖音账号,打开同样的书签页面,edge并未出现明显加载画面,在… (read more)

Windows11,firefox版本149.0,增强型跟踪保护设置为标准,基于 HTTPS 的 DNS”启用策略为默认保护,扩展全关。在我打开www.douyin.com的标签页时,通常要加载5秒钟甚至10秒钟,视频才会播放(如图)。作为对比,我在edge浏览器上登陆了同一个抖音账号,打开同样的书签页面,edge并未出现明显加载画面,在chrome上打开未登陆的抖音标签页也未出现明显加载画面。这个情况也许是从近期firefox自动更新后出现的?请问如何解决

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How to move home page display an inch higher; 4 rows had previously been in middle of the screen.

My home page moved down from its previous position in the middle of the screen. I have to scroll down to bring it up. I have gone through all settings [including Zoom; re… (read more)

My home page moved down from its previous position in the middle of the screen. I have to scroll down to bring it up. I have gone through all settings [including Zoom; remove "Use recommended performance settings" and " Use hardware acceleration when available" and nothing changes it back. No other application on my computer is misaligned. I have no idea why it moved or how to get it back to normal.

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How to remove FF logo from New Tab

Hello, After today's FF update my new tab has the FF logo obscuring the image. I've tried removing it in about:config by setting this preference to false: browser.newtab… (read more)

Hello,

After today's FF update my new tab has the FF logo obscuring the image. I've tried removing it in about:config by setting this preference to false: browser.newtabpage.activity-stream.logowordmark.alwaysVisible But it didn't work.

I don't want the logo and also don't want the search bar. I want just the image.

When that didn't work, I tried going to Settings->Home->New Windows and Tabs I was able to set Homepage and New Windows to a Custom URL, but not New Tabs.

What's up with this??

I read somewhere to try using a custom css and set the attribute of .logo-and-wordmark to none. I don't know how to do that.

Is there a workaround that doesn't involve creating a custom css? If not, I'd like some advice on how to create a css.

Many Thanks! - Andre'a

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Cant find VPN

hello team, i got the popup when starting firefox today with vpn, but i cant find it on my firefox - was this just an information does not everyone has it now? maybe im b… (read more)

hello team, i got the popup when starting firefox today with vpn, but i cant find it on my firefox - was this just an information does not everyone has it now? maybe im blind too :D

thanks for your reply best regards

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Firefox set a passkey on my PayPal business account didn't give me the PIN

Hi! I didn't set up a passkey on PayPal Business and the best that PayPal can figure, it was done by Firefox. I don't have the PIN for this passkey and I can't set-up ano… (read more)

Hi! I didn't set up a passkey on PayPal Business and the best that PayPal can figure, it was done by Firefox. I don't have the PIN for this passkey and I can't set-up another passkey because my account "already has a passkey". I can't change the passkey PIN because I don't know the PIN. I'd like to know:

  • Why would Firefox set up a passkey on PayPal business for me? ( I think that should be my decision, thank you very much.)
  • Given that one was "set-up" for me; where is the passkey hidden? Any clues on that?
  • Is there anyway to get Firefox to undo the passkey (or tell me the PIN) that I didn't request so I don't have to switch to Edge just to go to PayPal Business. It's ridiculous!
  • Has this happened to anyone else or has anyone heard of this.

The work around that PayPal recommended is that I go to PayPal from another browser. I always use Firefox and sort of resent having to switch browsers for this reason just for this account. From Microsoft Edge and I can go to my PayPal business account and just sign in with my password and there is no request for a passkey PIN. I'm not setting up a passkey at this point, which would only be wrong if I use Firefox to log on. So I'll stick with switching to Edge for the time being! Maybe someone can give me a clue.

PS: I tried to get a screenshot of the pop-up related to this issue that says "requested by Firefox" but I wasn't allowed to get a screenshot from there.

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No VPN setup prompt or icon in toolbar.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version… (read more)

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

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