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Windows 7, 8.x Support (ESR 115) ends in september - right?

Hello everyone, support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article Is this still the current stat… (read more)

Hello everyone,

support for Windows 7, 8 and 8.1 will end in September with the end of the ESR 115 branch. Corresponding support article

Is this still the current status or are there any plans to support the old Windows versions for a little longer?

Thanks and regards, Martin

Asked by m.fessler1 2 months ago

Last reply by James 3 hours ago

Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (read more)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Asked by youngjane 6 days ago

Last reply by cor-el 6 hours ago

Changing Firefox ESR 115.15 to 128.2

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the ne… (read more)

I've noticed that after a few months Firefox ESR will go from being one specific version to two different version tracks. Eventually the older track is removed and the newer one is continued until it then splits. Can someone tell me why this happens and is there an easy way to swap over to the current track? I've included an attachment of what i'm talking about.

Asked by thomas.williams1156 2 weeks ago

Last reply by thomas.williams1156 1 day ago

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (read more)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Asked by John Martin 1 month ago

Last reply by John Martin 3 days ago

Firefox update and permissions errors

The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually in… (read more)

The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually install it are unable to launch Firefox, with an "application was unable to start correctly (0xc0000022) pop up that appears several times when it is closed and Firefox never opens.

Under About Firefox, I see an error that it is "unable to check for update due to an internal error".


I've been able to get Firefox to install by completely removing it and installing with the EXE as an admin. However when I do I am unable to restore my user's Bookmarks from the JSON file as regardless where that file is, Firefox claims it does not have permission to access the file. The same occurs if attempting to upload a file, Firefox again claims a permissions error. Finally if you download a file, you cannot launch it from the Firefox toolbar, again because of permissions.

The files are in folders that all users have access to, I have confirmed that the user account, SYSTEM and Authenticated Users all have access to the folders the files reside in. I would upload screenshots, but as mentioned Firefox doesn't have permission to do so.

Thank you, Jeremy Hellstrom

Asked by Jeremy Hellstrom 1 week ago

Firefox will not start. Error message. 130.0 not compatable with 129.0.2

Firefox will not start. Error message. 130.0 not compatible with 129.0.2. Windows 10. Started after update download and install. Wife's computer...not this one. … (read more)

Firefox will not start. Error message. 130.0 not compatible with 129.0.2. Windows 10. Started after update download and install. Wife's computer...not this one.

Asked by jack basarab 1 week ago

How to trigger the automatic Update in CLI as if a User would do it unelevated in "Help -> About Firefox"

Hi, as the title say, I would like to find a way, to trigger the Update the same way by command line as if it would be triggered by the automatic mechanism or the user in… (read more)

Hi, as the title say, I would like to find a way, to trigger the Update the same way by command line as if it would be triggered by the automatic mechanism or the user in "about Firefox".

The reason is, that we´ve recently mass activated automatic updates and I would like to test on 100+ machines without relying on users action.

Thanks

Asked by jipa20 1 week ago

General Problems with speed and loading pages after latest update

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and af… (read more)

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?

Asked by truex14 1 week ago

Last reply by truex14 1 week ago

Firefox crashes on start up on MAC

Firefox no longer starts up. It crashes and stops responding on MAC Monterey 12.7.4 This is as far forward as it will go on this old mac. Everything worked fine yester… (read more)

Firefox no longer starts up. It crashes and stops responding on MAC Monterey 12.7.4 This is as far forward as it will go on this old mac. Everything worked fine yesterday, start up today and no go. I removed the profile and attempted to restart. No joy. So I downloaded a fresh copy and installed it over the old version. No joy. Cannot access profile manager. Removed version and fresh install, still no joy. How to I get it to launch, then How do I recover data from old profile?

Asked by Drax 1 week ago

Last reply by Drax 1 week ago