hpsearch link opens automatically when I open a new window in mozilla.

https://hp-search.com/?path=firefox/newtab&u=a0935525fc0272f4&subid=11119&channel=default If I open a new window this link is the first thing that open auto… (read more)

https://hp-search.com/?path=firefox/newtab&u=a0935525fc0272f4&subid=11119&channel=default


If I open a new window this link is the first thing that open automatically.

Asked by hussen175 12 hours ago

Last reply by TyDraniu 45 minutes ago

"bookmark current tab" dropdown menu

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. W… (read more)

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. Workaround is to "edit bookmark" and assign desired location.

Asked by Ray Jensen 5 hours ago

Last reply by TyDraniu 51 minutes ago

Bank instructs custome must upgrade mozilla / firefox???

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that e… (read more)

I can no longer press the print button after a bank transaction wanting a print saved copy the Bank tells me I MUST upgrade my Mozzilla / Firefox programs... I do that every time YOU tell me and I press the button .. SO what else do I have to do>> As you may guess .. need some baby step help Please! Regards Jeanette

Asked by cooper.jb 4 hours ago

Last reply by Shemar moore 4 hours ago

Unable to synch my desktop and laptop

Sync works fine between my Android phone and my devices, in that I can see open tabs on the phone from both devices. But what does not work is sync between the laptop and… (read more)

Sync works fine between my Android phone and my devices, in that I can see open tabs on the phone from both devices. But what does not work is sync between the laptop and desktop. They are both listed as connected devices along with the phone, both are signed in, both synch with the phone but neither will sync with the other, so I can't see the open tabs on either device. Is this an issue or is it by design? Thank you.

Asked by Robert 1 day ago

Last reply by jonzn4SUSE 10 hours ago

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (read more)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Asked by Bill.Pigg 17 hours ago

Last reply by TyDraniu 16 hours ago

"Other bookmaks",

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of … (read more)

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of its proper use. I see sites that I might have visited, but still do not know how they got there. Thanks in advance for enlightenment of a user, especially the built in protections.

James

Asked by JJEULER 21 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

crashhelper.exe gets run and its making firefox slack

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox… (read more)

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

Asked by svarcko 2 weeks ago

Last reply by TyDraniu 20 hours ago

when i open the Firefox, a wrong tip shows: "Couldn't initialize the broker services." How can I fix this?

Last month, this issue occurred on my win11. This question is the same as the one mentioned at here: https://support.mozilla.org/bs/questions/1222579 it's still unresolv… (read more)

Last month, this issue occurred on my win11. This question is the same as the one mentioned at here: https://support.mozilla.org/bs/questions/1222579 it's still unresolved. Can anyone help me?

Asked by eskyzdt 21 hours ago

Last reply by TyDraniu 21 hours ago