• Solved

Tab Groups Disappear after Save/Close

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs. Here's what I did: I created several … (read more)

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs.

Here's what I did: I created several groups by right-clicking and added tabs to each of the groups. Since it appears that only way to collapse a group is to "save and close group," I closed each group. Now they are all gone. When I right-click to create a new group or "add tab to group," the closed groups are nowhere to be found. Plus, I do not see a "list all tabs icon" on my toolbar to reopen the grouped tabs, which is what [article] says should happen.

Suggestions for making this work?

Asked by Mitch 5 months ago

Answered by Mitch 5 months ago

  • Solved

Firefox 144.0.2 (64-bit) WIN freezes with youtube

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manag… (read more)

Since a month or so, Firefox browser freezes when playing youtube videos. Simply closing the app and restarting won't do the trick, I am forced to open the WIN Task Manager and manually "end task" before I can watch youtube videos again ... until an hour later, or lucky a day later, the same drama unfolds. I run the newest version of each, Firefox and Windows 11. No new extensions or plugins have been added recently. What is to do here? I'm since Netscape on this route and would hate to switch to another browser... :-) Thanks in advance!

Asked by sara 1 day ago

Answered by sara 3 hours ago

  • Solved

Synbol appearing on Firefox Icon on Task bar

Each time I open Firefox a black symbol appears in the upper right of the Firefox Icon. This began several days ago. What does the symbol mean? See attached image. Is … (read more)

Each time I open Firefox a black symbol appears in the upper right of the Firefox Icon. This began several days ago. What does the symbol mean? See attached image. Is there a way that I can remove this?

Asked by snow.shoe1940 6 hours ago

Answered by Paul 5 hours ago

  • Locked

FIREFOX FREQUENT CRASHES

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (read more)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Asked by glee018b1 7 hours ago

Last reply by Paul 6 hours ago

  • Locked

FIREFOX CRASH

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFO… (read more)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Asked by glee018b1 7 hours ago

Last reply by Paul 6 hours ago

  • Solved

Memory Leak (MacOS)

I have Firefox (always updated to the latest version) and I have noticed a memory leak that EATS up RAM. I have 1 tab open, playing a set spotify playlist. within 24 hour… (read more)

I have Firefox (always updated to the latest version) and I have noticed a memory leak that EATS up RAM. I have 1 tab open, playing a set spotify playlist. within 24 hours of rebooting the machine, Firefox has swallowed 7gb of my Memory as shown in Activity Monitor/Memory Pressure. I've been having this issue for some time, updates to MACos make no difference either. NO other program does this. I've tested the same playlist in other browsers, Chrome, Safari, uses 1gb, brave/opera uses less than 500mb and they've been open for over a week. This memory leak is a bug in Firefox. I've seen it before (other software, mainly on Windows) but never like this on a Mac......How do I escalate this?

Asked by abjacobs 1 month ago

Answered by Mark 1 month ago

  • Solved

Translation errors from Japanese to English of some Imperial Years in Mozilla Translation

Dear Mozilla Translation team, I have noted translation error of of some Imperial Years: Web page: https://www.jpo.go.jp/resources/report/takoku/zaisanken_kouhyou.htm… (read more)

Dear Mozilla Translation team,

I have noted translation error of of some Imperial Years: Web page: https://www.jpo.go.jp/resources/report/takoku/zaisanken_kouhyou.html See subheadings: ... 平成30年度研究テーマ一覧 => List of research topics for FY2018 [ Correct: 平成30 Heisei 30 correspond to 2018] 平成29年度研究テーマ一覧 List of research themes for FY2017 (correct) ... 平成24年度研究テーマ一覧 List of research themes for FY2012 (correct) 平成23年度研究テーマ一覧 List of research themes for FY2013 (incorrect, should be 2011) 平成22年度研究テーマ一覧 List of research themes for FY2010 (correct) ... 平成19年度研究テーマ一覧 List of research themes for FY2007 (correct) 平成18年度研究テーマ一覧 List of research themes for FY2018 (incorrect, should be 2006) 平成17年度研究テーマ一覧 List of research themes for FY2017 (incorrect, should be 2005) 平成16年度研究テーマ一覧 List of research themes for FY2004 (correct) https://www.jpo.go.jp/resources/report/takoku/zaisanken_kouhyou.html Interestingly, the same errors of translation error of Imperial Year is also JP-RU language translation pair. Best Regards, Aleksandr

Asked by abelinskiy 4 days ago

Answered by abelinskiy 16 hours ago

  • Solved

one drive "on this day" wont load/play

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disable… (read more)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

Asked by smithcr01 1 month ago

Answered by Denys 2 days ago

  • Solved

Unable to see "View all memories" on One Drive

Hi Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore. I am subscribed to One Drive. Every few days I get an email from O… (read more)

Hi

Up to a few days ago I was able to see "View all memories" from One Drive in Firefox. Not anymore.

I am subscribed to One Drive. Every few days I get an email from One Drive with the past memories from the day of the email. I will open the emails and click on "View all memories" then it would take me to the One Drive and I would be able to see those pictures individually. For a few days now I have not been able to do this on Firefox anymore. The website goes to gray like it is trying to download the pictures but it gets stuck there.

This is happening both on my desktop with Windows 7 and my laptop with Window 11. Everything works in the Microsoft Edge browser. I can see all the images individually from that day.

I have communicated this problem to Microsoft One Drive and it seems to be a browser problem. Is there any way that this problem can be solved in the Firefox browser?

I would appreciate your help, Amy

Asked by Amylogamy 1 month ago

Answered by Denys 2 days ago

  • Solved

I cant login to imdb

Hello. I cant login with firefox today. It says wrong password, but i tried with google chrome and i can login. Its seems the problem to be related to only firefox. I tri… (read more)

Hello. I cant login with firefox today. It says wrong password, but i tried with google chrome and i can login. Its seems the problem to be related to only firefox. I tried deleting the cookies and stop extensions, try to login with private browsing, refresh firefox and i still cant login with firefox. I dont get e-mail if i try to reset password with firefox while with chrome i get. Yesterday everything was fine.

Asked by aef76 1 day ago

Answered by aef76 1 day ago

  • Solved

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 1 month ago

Answered by George Kitsoukakis 1 month ago

  • Solved

firefox & youtube tv

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01… (read more)

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01 so have no clue how to update if that is why I can not watch tv trying to ask mozilla is pointless with there b/s excuses which is part of firefox

Asked by Libra925611 1 week ago

Answered by Libra925611 1 week ago

  • Solved

My Mcbook pro does not allow me to log onto "Directv". it works on my I phone

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get. An error occurred while processing your request. Reference #21… (read more)

I cannot get into the "Directv" url with firefox. i can on my Iphone. Beloiw is the error message i get.


An error occurred while processing your request.

Reference #219.75cfdb17.1761767416.e4d3319

https://errors.edgesuite.net/219.75cfdb17.1761767416.e4d3319

Asked by gwatko1 3 days ago

Answered by Agent virtuel 1 day ago

  • Solved

Firefox deleted everything on computer restart???

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option… (read more)

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Asked by Maggie Fero 3 days ago

Answered by t.r.ernst 2 days ago

  • Solved

Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Asked by jmill53 1 month ago

Answered by Denys 2 days ago

  • Locked

Unable to delete empty bookmark tsgs

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla Or at least get an expert from somewhere to … (read more)

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Asked by T.Driscoll 2 days ago

Last reply by Denys 2 days ago

  • Solved

Your browser is not currently supported - twitch.tv

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24 apt list --installed | grep firefox firefox/mozilla,now 144.0.2~bu… (read more)

I updated firefox through apt, and since then, have not been able to log into twitch I am on ubuntu 24

apt list --installed | grep firefox firefox/mozilla,now 144.0.2~build1 amd64 [installed]

Attempting to log in returns the generic "Your browser is not currently supported"

Asked by 97cweb 2 days ago

Answered by George Kitsoukakis 2 days ago

  • Solved

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 1 month ago

Answered by Denys 2 days ago