Updates are not following settings

Firefox is updating 2-4 x/month while in use and has to be restarted. But my setting is on "Check for updates, but choose when to install". The last update recorded is li… (read more)

Firefox is updating 2-4 x/month while in use and has to be restarted. But my setting is on "Check for updates, but choose when to install". The last update recorded is listed as February 2026. So what gives? Thanks

Open 3

Firefox security issue

Hello, I noticed that when browsing webpages in Firefox, a window periodically appears asking me to confirm a certificate, presumably from a website (roughly called lt3.g… (read more)

Hello, I noticed that when browsing webpages in Firefox, a window periodically appears asking me to confirm a certificate, presumably from a website (roughly called lt3.google). I haven't downloaded anything malicious and I regularly scan my system with an antivirus. Please help and respond. Thanks in advance.

Open 1

Firefox being prompted to identify with a Google certificate

I am writing to report a recurring technical issue that began appearing today across multiple devices. When attempting to access Google websites (specifically Gmail and G… (read more)

I am writing to report a recurring technical issue that began appearing today across multiple devices.

When attempting to access Google websites (specifically Gmail and Google News) using the Firefox browser, users are being prompted to identify themselves via a security certificate. Previously, this authentication step did not occur, and access was seamless.

Key Observations:

Impact: We have confirmed this behavior on three firm-issued computers as well as one personal device.

Browser: The issue is isolated to Firefox; other browsers appear unaffected.

Timing: This behavior was not present yesterday; it started manifesting today.

We suspect this may be related to a recent network configuration change, a new security policy rollout, or a browser update that has altered how Firefox handles trusted connections to Google services.

Could you please inform me whether there have been any recent changes to our SSL inspection proxies, root certificate stores, or DNS configurations? Additionally, does anyone else on the team have visibility into a widespread incident affecting Google certificates, or should we proceed with troubleshooting individual profiles?

Open 1

messages added to sub folder disappear

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the … (read more)

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.

Open 3

Favorites list

I have always been able to click on a box in the upper right to see my bookmarks on the left side of the screen. This has now disappeared and the only way I can see the b… (read more)

I have always been able to click on a box in the upper right to see my bookmarks on the left side of the screen.

This has now disappeared and the only way I can see the bookmarks is to go to "manage bookmarks". I don't see how to bring it back to the way it was.

I didn't knowingly change anything.

Thank you

Open 1

Firefox access to websites hang on cloudfare service

when accessing websites where Cloudfare is part of the sequence the page hangs on cloudfare and the page is not displayed. Every time data is transferred through cloudfa… (read more)

when accessing websites where Cloudfare is part of the sequence the page hangs on cloudfare and the page is not displayed. Every time data is transferred through cloudfare the page hangs on cloudfare rending the search useless.

Open 6 27

Which version has free vpn?

One Win 10 laptop has Firefox 151.0.4 64bit and I've got the Firefox VPN working on it. My other Win 10 laptop has Firefox 152.0 32bit for some reason, and I've logged on… (read more)

One Win 10 laptop has Firefox 151.0.4 64bit and I've got the Firefox VPN working on it. My other Win 10 laptop has Firefox 152.0 32bit for some reason, and I've logged on Mozilla but all I can find in VPN requires payment. I don't understand the diff that the higher version is 32bit and I can't find the FREE VPN . What should I do?

Open 1

please direct me to your user guide. I've looked all over and don't see anything close.

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run o… (read more)

None of your "topics" addresses my issue at all. Where is your user manual? I'm trying to figure out how your "retention" works. Also how to get a message filter to run on a specific folder daily.

Thanks, Saroj Gilbert

Open 2 27

Missing Widgets

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets… (read more)

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets exept the sport one, any way i can fix this issue please? Thx in advance

Open 1

Crash on exit

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates c… (read more)

Firefox just updated to 152 this evening on my Windows 11 Pro system. It seems slow compared to prior versions. Also , every time you log out , it crashes and activates crashreporter which files the report. Any clues? Nothing changed on the system except for Firefox.

Open

vpn won't turn on

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cros… (read more)

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

Open 1

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 10