No emails dropping

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they … (read more)

Morning everyone. For the last couple of days, I've been unable to download emails through TB. I have quite a few email accounts and not one of them is downloading, they all stopped working at the same time. I've checked the OAuth2 settings and everything is in order. I recently removed all the accounts from TB and re-added them one by one to ensure they were set up correctly as I'd been having problems.

Does anyone have any ideas please?

Asked by Bea 4 days ago

Last reply by Bea 1 day ago

My Rel 128 upgrade can't handle mailing lists

I've upgraded to R128 and deinstalled Cardav etc and TBsync. However, when writing an email its not picking up my previously set up mailing list. What's more all the ad… (read more)

I've upgraded to R128 and deinstalled Cardav etc and TBsync.

However, when writing an email its not picking up my previously set up mailing list.

What's more all the advice in the support database doesn't help me as the menus and keystrokes suggested don't bring up new mailing list etc as they expect- in fact I can't find mailing list on any of the menus.

I can see my old mailing list on my personal address book but can't do anything with it! It won't drag to a new email and click + right doesn't give me an option for a new email using it.

How should I proceed please

Asked by Mel Mason 4 days ago

Last reply by Mel Mason 1 day ago

Moving an event into the future does not reset the reminders for the event.

On Thunderbird's calendar, if the reminders for an event have already occurred and I move that event into the future, I expect to be reminded about it when it elapses. … (read more)

On Thunderbird's calendar, if the reminders for an event have already occurred and I move that event into the future, I expect to be reminded about it when it elapses.

Asked by walt20 1 day ago

filtered messages disappear when I click on them

Hello! I'm having a rather strange problem...I often need to quick filter messages to find certain emails, but for the past few weeks, any time I filter for a specific em… (read more)

Hello! I'm having a rather strange problem...I often need to quick filter messages to find certain emails, but for the past few weeks, any time I filter for a specific email (e.g. 3355 - a job number) and then click on the email I want to respond to, it disappears from the list of filtered emails. I imagine this must be some setting in Thunderbird that has gotten toggled in the wrong way, but I can't find the problem. Any idea why this might be happening?

Asked by Dena Angevin 1 day ago

Last reply by Dena Angevin 1 day ago

Saving PDF files

Some PDFs do not save/print properly. They are displayed correctly, but that is all. For these problematic PDFs, Share > Print does not do anything, i.e. no print dia… (read more)

Some PDFs do not save/print properly. They are displayed correctly, but that is all.

For these problematic PDFs, Share > Print does not do anything, i.e. no print dialog box or error message.

Share > Save to files does appear to work, but the result is an empty PDF file, typically 4-7 KB.

I think the affected files are those generated for me, eg bank statements and receipts. The problem has existed for a long time on multiple new iPhones and iPads with up-to-date Firefox iOS/iPadOS (for example iPhone 15 Pro with iOS 17.6.1). On my MacBook Air it all works fine.

Asked by pupal.heavens-0o 1 day ago

Hover on tab does not show tab description after Firefox has been up for a while

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 de… (read more)

What information that I can supply would be useful to help resolve the problem? I have seen the problem on both my old (ancient) Windows 10 desktop and new Windows 11 desktop. I have seen it on my Windows 11 desktop on version 129.0.2 and 130.0. I saw it first on the Windows 11 desktop as I am spending my time setting it up. But recently saw it on the Windows 10 desktop on 129.0.2. When I hover on a tab it highlights the tab (background lightens); but NO description or preview appears.

It works on both PCs when I first start Firefox.

Asked by Michel 1 week ago

Last reply by Michel 1 day ago

Emails are intermittently failing to download properly

Hi Everyone! First off, thanks for taking the time to help me out with the issue I am facing. Some of the emails coming through are no downloading properly and only showi… (read more)

Hi Everyone! First off, thanks for taking the time to help me out with the issue I am facing. Some of the emails coming through are no downloading properly and only showing this:

--Apple-Mail-63C6C4CD-D28F-4E74-81EE-EB7526698493 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=us-ascii">

--Apple-Mail-63C6C4CD-D28F-4E74-81EE-EB7526698493--

--Apple-Mail-AC1E15F7-1C37-4E66-9675-8385F0404F8F--

==========================

Any help or advice how to sort this out will be greatly appreciated.

Asked by customercare5 1 day ago

Can you disable image window previews in tray?

When I swipe up to see my currently active apps, I see the same image thumbnail for Firefox in the window every time. It is from a tab I haven’t had open in weeks. Is the… (read more)

When I swipe up to see my currently active apps, I see the same image thumbnail for Firefox in the window every time. It is from a tab I haven’t had open in weeks. Is there anyway to disable this?

Asked by Howard Winkleman 1 day ago

Translate to selected language on a per-site basis?

I miss being able to chose which language to translate to on a per-site basis AND the browser remember that setting. If you want to permanently translate to a specific la… (read more)

I miss being able to chose which language to translate to on a per-site basis AND the browser remember that setting. If you want to permanently translate to a specific language you have to change the preferred display language for all websites as I understand it. Actually it would suffice to be able to set a standard language to translate to, but independent of the preferred display language.

I know Firefox Translate is still Beta so perhaps this important enhancement is in the pipeline?

Asked by loxia_01 1 day ago

Why there are 2 diffebrent sets of saved bookmarks of Firefox and pop-up 2 Firefox web-page for immediate use?

bold text How to merge two different sets of Firefox bookmarks simultaneously popping-up 2 different Firefox web-pages into a single Firefox browser system? Please hel… (read more)

bold text

How to merge two different sets of Firefox bookmarks simultaneously popping-up 2 different Firefox web-pages into a single Firefox browser system? Please help and advise. Many thanks.

Asked by Thirasant 1 day ago

HELP! Thunderbird 128.2.0 on Win 10 stopped sending Gmail account emails. Mozilla fixes not working... HELP!

My Thunderbird on an updated Win 10 desktop stopped sending gmail messages. They time and error out. Was also failing on older Tbird version so updated to current ver … (read more)

My Thunderbird on an updated Win 10 desktop stopped sending gmail messages. They time and error out.

Was also failing on older Tbird version so updated to current ver 128.2.0 but no improvement.

I have followed Mozilla's several published accept cookie and IMAP sendmail OAuth2 fixes but without any improvement. Still same error message when try to email from one of my IMAP Gmail accounts on Tbird.

TBird 128.2.0 Error Message: "Thunderbird error message: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again."

I need HELP!

db

Asked by dbotas 1 day ago

Last reply by dbotas 1 day ago

Adding Comcast Account to Thunderbird

Go through process to add a Comcast/Xfinity email account. Everything looks right; choosing continue takes me to Xfinity logon page. With proper username ( and third part… (read more)

Go through process to add a Comcast/Xfinity email account. Everything looks right; choosing continue takes me to Xfinity logon page. With proper username ( and third party app allowed in Comcast settings). it then shows the "Let's Go" button. Clicking that results in an ACCESS DENIED/permission issue to the server. Using another browser (including FF) lets me log in fine. Spent 2 hours with Xfinity support who claimed to have made some account adjustments that ultimately did nothing. Would like to be able to add Xfinity account to Thunderbird ( I do have latest version). Thoughts and advice appreciated.

Asked by Rivergoat 1 day ago

How to keep all old emails when chaging servers?

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously a… (read more)

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

Asked by Sangoma 3 days ago

Last reply by Sangoma 1 day ago