Bug: sometimes unable to drag tabs or close tabs, fixes on restart

Running Firefox 140.3.1 ESR on Debian, lately I've been experiencing a bug when I have several instances of Firefox open, and multiple tabs open in each instance. After … (read more)

Running Firefox 140.3.1 ESR on Debian, lately I've been experiencing a bug when I have several instances of Firefox open, and multiple tabs open in each instance. After a few minutes of browsing and opening and closing tabs, I am unable to drag tabs to rearrange them (above the address bar). The "X" that is part of the tab also doesn't work to close the tab, and clicking the main "hamburger" menu icon (three horizontal lines) does not drop down the menu. If I switch to a different instance of Firefox that is already running, sometimes the "hamburger" menu icon starts working (sometimes not), and I am able to exit and restart Firefox, which works for awhile, and then a few minutes later the same thing happens again. Interestingly, when it's not working, I am still able to "right-click" on the tab and choose "close tab" from the drop-down menu.

I've been trying to discern a pattern, but have not been able to find a way to reliably reproduce the error. It often seems to happen when I'm using Reddit or Craigslist (maybe only more noticable because I often open and close a lot of tabs on those two sites). At one point I thought it might be related to opening a new tab for a site that had previously been opened in another Firefox window (instance), but that may be a false lead, because I haven't been able to find a way to consistently trigger the bug.

Thank you for maintaining the best privacy-respecting browser in the world, an indispensable tool for me.

Asked by michaelf3 1 day ago

Windows 11 update

Hi I recently received an update on Windows 11 insider channel that blocked me from using Firefox and Google Chrome. It also refused to allow me to reinstall Firefox. It… (read more)

Hi I recently received an update on Windows 11 insider channel that blocked me from using Firefox and Google Chrome. It also refused to allow me to reinstall Firefox. It would not let open the browsers at all. I did everything possible-no child restrictions- no security issues-no issues with Microsoft redistributable packages. The only browser it would allow me to use was Explorer. I ended up doing a clean install of Windows 11 to fix the problem. I don’t think blocking a user from a web browser is legal but I’m not a lawyer. Thanks, Jonathan

Asked by J F 1 day ago

Verizon will not verify my account when I try to stream using Mozilla Firefox

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my a… (read more)

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

Asked by rbirch1952 1 day ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 6 days ago

Last reply by BillTreloar 1 day ago

Thunderbird no longer saving drafts

Hello- I have the drafts being saved locally to a draft account but in the last week, drafts are disappearing rather than being saved. I did change severs over the summer… (read more)

Hello- I have the drafts being saved locally to a draft account but in the last week, drafts are disappearing rather than being saved. I did change severs over the summer and have had a slew of issues since then, but this is a new issue as of this week. I have multiple email accounts and this is happening on all of them. I am on a mac 140.3.1esr (aarch64). Thanks for any help- this is a debilitating issue.

Asked by joesgrille 1 day ago

Thunderbird under WIndows 11, no left vertical taskbar

Hi, Thunderbird : Under Windows 10 and Ubuntu, I have a vertical taskbar on the left. but once installed under Widows 11 no taskbar and no way to make it appear. Do… (read more)

Hi, Thunderbird : Under Windows 10 and Ubuntu, I have a vertical taskbar on the left. but once installed under Widows 11 no taskbar and no way to make it appear. Do you know a solution? Thank you

Asked by Pascal in France 3 days ago

Last reply by Pascal in France 2 days ago

Today Pane makes Thunderbird mail window Status bar disappear + can't scroll fully to the bottom

I noticed that I can't see the end of any longer email messages and realized that the Status bar is missing in the email window, too. Changing the relevant setting in the… (read more)

I noticed that I can't see the end of any longer email messages and realized that the Status bar is missing in the email window, too. Changing the relevant setting in the menu didn't do anything. The Status bar is visible in other tabs. When I hid the Today Pane (Events & Tasks), the status bar came back. When I displayed it, Status bar disappeared again. With longer email messages, it is impossible to view the complete message, because the message window seems to extend below the screen bottom. Hiding Windows task bar doesn't help.

Help, how can I have my status bar and read the messages without opening them in a new window, without having to hide the Today pane?

Asked by haituva 2 days ago

Last reply by haituva 1 day ago

Adding PASSWORDLESS email account to Thunderbird (PC)?

I have an MS email account which is passwordless and only uses fingerprint/passkey authentication. How do I get TB to use this security method to gain access to my emai… (read more)

I have an MS email account which is passwordless and only uses fingerprint/passkey authentication.

How do I get TB to use this security method to gain access to my email? Currently, every time I try to add the email address/account, it asks for a password, which obviously I don't have.

adelphiaUK (Chris)

Please excuse misspellings and anything that may not make sense or cause offence as the medication I take can have an adverse effect on my mind.

Asked by adelphiaUK 2 days ago

Last reply by adelphiaUK 1 day ago

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 1 day ago

Last reply by johnaukerman 1 day ago

Use Thunderbird solely to access an MOBOX archive of my gmail account offline

I'm on Windows 11, I've archived my gmails to a 3GB zip and extracted it to a local MBOX file. I want to sue Thunderbird only to be able to conveniently see these emails.… (read more)

I'm on Windows 11, I've archived my gmails to a 3GB zip and extracted it to a local MBOX file. I want to sue Thunderbird only to be able to conveniently see these emails. I don't want any accounts, nor to connect Thunderbird to the internet - I juust want to see the gmails.

I've installed Thunderbird, and the import/export Tools NG add-on. It won't let me import to a unified folder, so I deleted the unified folder. I have no "local folders", so I can't right click on one and select import. I can't see how to make one either, and the help is of no help.

I wonder if somebody could tell me, without assuming knowledge I don't have, how to do this please.

Thanks Chris

Asked by chrisxenon 2 days ago

Last reply by chrisxenon 1 day ago

Syncs

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced acros… (read more)

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

Asked by fardy10 3 days ago

Last reply by fardy10 1 day ago

Search my open and inactive tabs from the tab tray

When I open the tab tray and realize that I don't know where the tab I'm looking for is, I would like to be able to type some search terms to find it. This is when I a… (read more)

When I open the tab tray and realize that I don't know where the tab I'm looking for is, I would like to be able to type some search terms to find it.

This is when I am searching for a tab that I know is open, so I'm not using the new tab workflow.

Asked by smiteri 3 days ago

Last reply by smiteri 2 days ago

I can not connect to my Midflorida bank account even after I took all the nessary steps recomended from firefox

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me. Thank you … (read more)

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me.

Thank you

Asked by ckone8 2 days ago

Firefox unresponsive

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Fire… (read more)

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Firefox would not load. I tried to the repair function and that wouldn't load. I tried to uninstall and that wouldn't load. I uninstalled with a third part app, and tried to reinstall, but that keeps giving a can't install message after trying for several minutes. I tried to install Firefox Beta and that installer hangs up at [Execute: "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046]. Also cleaned registry.

Asked by hobsickle 2 days ago

Unable to send emails

My cat laid too close to my keyboard (i.e., by the control, shift, and windows button) and I am now unable to send messages from any of my email address in Thunderbird. I… (read more)

My cat laid too close to my keyboard (i.e., by the control, shift, and windows button) and I am now unable to send messages from any of my email address in Thunderbird. I've checked the server settings and they all appear to be correct, but I keep getting the error message that connecting to the smtp failed. I'm receiving emails, but can't send them. Is there anything else that I might be missing apart from checking the server settings.

Asked by juliesmith1 2 days ago

Thunderbird calendar notifications don't always work as expected

Hi I am using thunderbird with the integrated events connected to various google domains. My calendar looks synchronized and notifications show up. I am on popos on a lap… (read more)

Hi I am using thunderbird with the integrated events connected to various google domains. My calendar looks synchronized and notifications show up. I am on popos on a laptop. The thing is that a lot of time the notifications show up late; like not hours late, but let's say 5 minutes late and sometimes they don't re-appear after the initial reminder. So it's not 100% sure that you will get reminded or pinged at the right time. I have not figured out any specific rule when it works and when it won't. Curious if anyone else is running into such problems. Thanks Andreas

Asked by Andreas Richter 2 days ago

Thunderbird Extension API Returning Stale Cached Data for Gmail IMAP Folders

Dear Thunderbird Team, I am writing to report a critical issue with the Thunderbird Extension API where it returns stale, cached data instead of live folder contents for… (read more)

Dear Thunderbird Team,

I am writing to report a critical issue with the Thunderbird Extension API where it returns stale, cached data instead of live folder contents for Gmail IMAP accounts.

Issue Description The browser.messages.list() and browser.messages.query() APIs are returning outdated message data from 2016-2021, completely ignoring the actual current contents of my Gmail IMAP inbox. While Thunderbird's UI displays current emails correctly, the extension API serves permanently cached old data.

Evidence of the Bug What Thunderbird UI Shows: Current inbox with emails from today and recent weeks

Real-time folder contents

Proper folder synchronization

What Extension API Returns: Only 100 messages total (artificial limit)

Messages exclusively from 2016-2021

No emails from 2022-2025 present

Completely ignores current folder contents

Technical Details: Profile: /Volumes/Data/Mail Files/Thunderbird/Profiles/aq8q4la7.default-release/

Account: Gmail IMAP (imap.googlemail.com)

Folder: account1://INBOX

API Used: browser.messages.list(folderId) and browser.messages.query()

Steps to Reproduce Set up Gmail IMAP account in Thunderbird

Write extension using browser.messages.list() API

Compare API results with actual folder contents

Observe API returns stale cached data from years ago

Debugging Attempted We have tried:

Deleting all .msf index files

Clearing folderCache.json and global-messages-db.sqlite

Removing cache folders (cache/, cache2/, startupCache/)

Rebuilding folder indexes

Using different API methods (messages.query vs messages.list)

None of these resolved the issue - the API continues to return the same stale dataset.

Impact This completely breaks any extension that needs to access current folder contents, such as email tracking, automation, or filtering extensions.

Request Please investigate why the Extension API serves different (and outdated) data compared to Thunderbird's main UI, and fix the API to return actual live folder contents.

Thank you for your attention to this critical issue.

Best regards, Hasan

Asked by hasan_sharif 2 days ago

Immersive reader renders page incorrectly

How and where do I report when immersive reader mode renders a page incorrectly? What are the rules governing immersive reader mode inclusion? An example is : Brit… (read more)

How and where do I report when immersive reader mode renders a page incorrectly? What are the rules governing immersive reader mode inclusion?

An example is : Britain prepares NHS drug spending hike to stave off Trump tariffs

Asked by Ade 2 days ago