My Thunderbird version is 128.2.3esr (64-bit) running on Windows 10.
My Thunderbird shows the following folder tree
Local Folders / MailStore Export / Outlook gmail / Or… (read more)
My Thunderbird version is 128.2.3esr (64-bit) running on Windows 10.
My Thunderbird shows the following folder tree
Local Folders / MailStore Export / Outlook gmail / Organizations / _Service Providers / Health Providers / Cleveland Clinic (Sports Medicine Specialists) - Shelagh Baker
- Mailstore says the folder contains 913 email messages
- the folder shows as empty in Thunderbird
Windows Explorer has the following folder tree: C:\Users\Sam\AppData\Roaming\Thunderbird\Profiles\ardwce2w.default-esr\Mail\Local Folders\MailStore Export.sbd\Outlook gmail.sbd\Organizations.sbd\_Service Providers.sbd\Health Providers.sbd
- this folder includes a 38 files that seems to represent the 19 email folders in the Health providers Thunderbird directory (two files per folder)
- the two files representing the email folder "Cleveland Clinic (Sports Medicine Specialists) - Shelagh Baker" are "Cleveland Clinic (Sports Medicine Specialists) - Shelagh Baker" and "Cleveland Clinic (Sports Medicine Specialists) - Shelagh Baker.msf"
- The Windows Explorer size of the first file (with no extension) is 213,019 KB; when I open this file, I can see text that matches the content of emails that I see in this same folder in Mailstore
My Conclusions:
1) The email "raw data" exists in the file system
2) For some reason, the Thunderbird client is not "seeing" these emails and thinks there are no emails in this folder.
Other Information:
1) I have stopped and restarted Thunderbird several times, but still no emails
2) At one time Thunderbird showed two folders named "Cleveland Clinic (Sports Medicine Specialists) - Shelagh Baker". Neither of these folders showed any emails. I deleted one of the folders from within Thunderbird. Later I noticed there were also two folders in the corresponding Windows Explorer directory. One was empty, so I deleted it (it is now in Windows Trash folder). The name is "Cleveland Clinic (Sports Medicine Specialists) 0554d8b9"
I'm hoping somebody can provide suggestions on what I can try so that the emails are visible within this folder. Thanks in advance!