.pdf did not shown in preview pane.

Hi, when i wrote an email, and i wont to attach a file from PC, when i select the file with extension .pdf, the file did not shown in preview pane. I try everything i thi… (read more)

Hi, when i wrote an email, and i wont to attach a file from PC, when i select the file with extension .pdf, the file did not shown in preview pane. I try everything i think, but it wont work.

Asked by b.bonew 8 hours ago

Last reply by b.bonew 8 hours ago

new email add strato

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then… (read more)

I'm trying to add accounts through the hosting provider Strato, but as soon as I add a new email, it asks for my name and email address, and I can only click "Next." Then it searches and searches, and I can't cancel without forcibly closing Thunderbird. How can I change this? Why can't I do it manually? Antivirus and firewall are already disabled... it doesn't help.

new 143.0.01

Asked by Stefan M 9 hours ago

Last reply by Stefan M 8 hours ago

Sending an email fails.

Good morning. Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one… (read more)

Good morning.

Problem 1. I've been using Thunderbird for a very long time. Everything has always been fine. But recently, I've been having trouble sending email from one of my accounts. When I try to send a message, a message appears: enter the password for the user... Entering the password doesn't help, and another message appears asking me to contact the network administrator. I contacted them, but they didn't find the cause of the problem, but they suggested changing the password, which I did, and reinstalling Thunderbird, which I didn't do for fear of losing all my email. Changing the password helped for maybe two weeks, and then the problem started all over again. The problem only affects one email address and only on one computer. Sending messages from that address on Android works without any problems.

Problem 2. I installed Thunderbird on my Android phone and encountered a problem when adding two accounts: the first installed without a problem, but I can't install the second one because every time I try, I get a message that the incoming mail server check failed - unknown error 42.

Problem 3. I'm trying to install the program on my second phone - it downloads 99% from the Google Play Store and that's it.

Is there any way to solve these problems, or should I change my email program? Best regards, Andrzej Witkowski

Asked by Andrzej Witkowski 1 month ago

Last reply by Andrzej Witkowski 8 hours ago

Thunderbird calendar date format is stuck on American month/day/year

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but noth… (read more)

My Thunderbird calendar refuses to display dates in European format, namely day-month-year. I have read lots of helpful hints on the forums and tried everything, but nothing changes. My system is Ubuntu 25.04 with Cinnamon 6.4.8. Thunderbird version is 140.3.0esr (64-bit). Some of the suggestions refer to settings that are no longer there compared to earlier versions. For example, Settings > General > Language and Fonts has no format options. I have also used the config editor while TB was not running and added ntl.date_time.pattern_override.date_short and ntl.date_time.pattern_override.time_short, without any effect. Dates in the calendar still always appear in the illogical American month-day-year format. This is confusing, to say the least ! Has a solution been found to EASILY select the locale and formats that should be used? At the moment, the settings are under different menus and in different locations, and TB seems to be making it as difficult as possible to get these set - permanently ! - to the user's preference.

Asked by davidjmuso 9 hours ago

Thunderbird email rejected by Barracuda

Thunderbird being used as IMAP client for Gmail - with no issues, until recently when an existing email recipient, who sits behind the Barracuda Networks system, fails t… (read more)

Thunderbird being used as IMAP client for Gmail - with no issues, until recently when an existing email recipient, who sits behind the Barracuda Networks system, fails to receive mail from Thunderbird's recent versions because it is rejected and blocked by Barracuda. I have tried using plain text formats and checked that SMTP server accounts are correct all to no avail, a 550 blocked is the result. The Thunderbird ver is 143 64 bit - However mail from an earlier 32 bit version 115.5 was successfully delivered, later 32 bit ver 140 failed to deliver through the Barracuda system.

Email from Google's own Web client gets delivered and mail from the Android mobile phone app likewise arrives. A simpler IMAP client (MailSpring) manages to get mail thru Barracuda so what has Thunderbird done to appear a threat to Barracuda ? BTW Mailspring is sort of 'Ok' - but it just isn't Thunderbird - it was installed only as a test vehicle !

Asked by jlearwig 23 hours ago

Last reply by jlearwig 9 hours ago

"save image as" behaviour in dialogue window

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order,… (read more)

When I do "save as " action for an image in the browser it opens dialogue window to save selected image. Unfortunately it displays files and folders in some random order, rather than my preferred order (sorted alphabetically by name, followed by sorting by type).

I can see no rhyme or reason to the way Firefox lists files and folders in the dialogue window, so every time I am saving an image I have to sort things by name and type before I can find what I want.

This is not permanent so I have to repeat this action every time I save an image.

How do I, please set application preferences? to make this setting permanent?

Asked by bambukouk 2 weeks ago

Last reply by bambukouk 10 hours ago

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (read more)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Asked by kFirefoxForum 1 week ago

Last reply by kFirefoxForum 10 hours ago

Only one file is pasted into firefox using Ctrl+C/Ctrl+V

when copying/pasting files from windows Explorer using the keyboard shortcut Ctrl+C/Ctrl+V in firefox, only the first file of the copied ones is inserted. there are no pr… (read more)

when copying/pasting files from windows Explorer using the keyboard shortcut Ctrl+C/Ctrl+V in firefox, only the first file of the copied ones is inserted. there are no problems with other browsers (Google).

Asked by Александр Никушин 11 hours ago

New PC

Not sure when I download Firefox to new PC ,How do settings I currently have in place transfer to new browser installation? Also I have bookmarks on a memory card,Will t… (read more)

Not sure when I download Firefox to new PC ,How do settings I currently have in place transfer to new browser installation?

Also I have bookmarks on a memory card,Will they install to firefox by placing it in drive slot of my new windows11 machine?

Asked by KNoaT3 2 days ago

Last reply by KNoaT3 15 hours ago

add ons and safety

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that me… (read more)

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that meant, but when I clicked on refresh, everything was changed, including the theme. And then when I tried to restore the theme back to the original it said, add-ons are disabled by safety, and I don't know what that means, and it's not explaining how to undo it. And now everything looks different and I'm not happy with it, and it's not really letting me add any other themes, and if I add them, they don't seem to fully load, the page still looks all white

Asked by anne963 15 hours ago

DuckDuckGo AI Resetting on FireFox

I have FireFox set up to reset every time I start a new session which causes DuckDuckGo's AI search to reset every time. Does anyone know how I can set it so it doesn't d… (read more)

I have FireFox set up to reset every time I start a new session which causes DuckDuckGo's AI search to reset every time. Does anyone know how I can set it so it doesn't do that? It's annoying always having to disable to every time I open a new session.

Asked by ILovePeace98 15 hours ago

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Asked by Wayne 1 day ago

Last reply by Wayne 16 hours ago

New tab page is just blank

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently… (read more)

Guess I started out wrong , I have a new Win 11 computer with firefox installed , on my old Win 7 firefox machine a new tab always shows several news stories and recently visited sites . How do I get this new computer to also do the same ?

                  Thanks !  Ken

Asked by kobark 16 hours ago

ALT Key alone now travels back through a tab's history

I updated my firefox browser on October 6th and ever since then, whenever I press ALT to switch to a different application (I use ALT + Tab to switch windows) I go back i… (read more)

I updated my firefox browser on October 6th and ever since then, whenever I press ALT to switch to a different application (I use ALT + Tab to switch windows) I go back in a tab's history. This never happened before and I'm not sure how to go about disabling whatever function this is. I've checked in the about:config section of firefox but I don't know which of these options is for this function, if it's even in here. Any advice or help would be appreciated!

Asked by Mailo 17 hours ago

Instead of special symbols (ã and other special letters) i see Cyrillic

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to… (read more)

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to be for when there are boxes instead. I don't see boxes, only Russian letters for some reason.

Asked by polinezia0 3 days ago

Last reply by polinezia0 17 hours ago

Spam processing Junked my own Draft e-mail, then when I said it was not Junk, Thunderbird SENT IT

A disaster happened, but first, let me say that I had to create a new Thunderbird Profile because Thunderbird was acting really strange and also making my e-mails fail DK… (read more)

A disaster happened, but first, let me say that I had to create a new Thunderbird Profile because Thunderbird was acting really strange and also making my e-mails fail DKIM for some reason. After creating the new profile, things were working better, but still some problems. It's been several days. Twice it marked my own e-mails as Junk, and both times I marked them as Not Junk, but that didn't seem to "take".

An e-mail in my Drafts folder is my "in case of death" e-mail. I was editing it to change the To addresses, then told it to save as Draft. That immediate Draft went straight to the Junk folder. WTF? So I go to the Junk folder, select it, right click, and "Mark as Not Junk".

Instead of going to the Drafts folder, Thunderbird sent it. Not only that, the old Draft of the e-mail was sent also!

I'm royally pissed off! How could Thunderbird do something so stupid? First classify my own saved Draft as Junk after my having marked my own e-mails twice before as Not Junk, then send it when I said it was not Junk? This is stupid.

Needless to say, I had to hurriedly sent a retraction e-mail, then made phone calls.

Something is really wrong with Thunderbird Junk processing. After creating the new profile, I've seen junk e-mails sit in my Inbox for 15 minutes before suddenly Thunderbird decides that they are junk.

Thunderbird WAS a good program, but after having to start over with a new Profile, setting up my e-mail addresses again, install add-ins, go through all the settings again, import my e-mails, addresses, and calendars, then have things still going wrong, I'm wondering why I'm still using Thunderbird.

Asked by Bruce A. Johnson 18 hours ago

Last reply by Bruce A. Johnson 18 hours ago

Search like Eudora

Is there an extension or add-on that can search like the old Eudora does? The default search does not seem to search thru headers or all email messages This is important … (read more)

Is there an extension or add-on that can search like the old Eudora does? The default search does not seem to search thru headers or all email messages This is important for us when we need to find the Senders IP numbers so we can ban the spam emails

Asked by RSH Web Services 19 hours ago