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TB irratically keeps asking for a password to access my email account. Sometimes the password works, other times it doesn't.

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  • 33 have this problem
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  • Last reply by christ1

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Hello everybody, TB irratically keeps asking for a password to access email account. Sometimes the pasword works, other times it doesn't. I go to tools, but there are no options, or passwords or saved passwords.

How do gain access to saved passwords? How do I change the password to use TB, not the master password? Pressing alt or F10 doesn't work either. O/S Linux 13.10

Thanks for your help

Hello everybody, TB irratically keeps asking for a password to access email account. Sometimes the pasword works, other times it doesn't. I go to tools, but there are no options, or passwords or saved passwords. How do gain access to saved passwords? How do I change the password to use TB, not the master password? Pressing alt or F10 doesn't work either. O/S Linux 13.10 Thanks for your help

All Replies (1)

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For Linux it's Edit - Preferences - Security - Saved Passwords - Show Passwords

To reset the password follow these instructions.

http://kb.mozillazine.org/Setting_and_changing_email_passwords