Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords not saved

  • 1 reply
  • 2 have this problem
  • 70 views
  • Last reply by droesler

more options

TB 102.12.0 Win10 22H2 19045.2965

I have two accounts that doesn't use the account password on startup. On the 10 min interval checks it no longer asks for the password, just gets any messages. All of the accounts are pop3.

I deleted them in password manager thinking it would re-save them when entered - it doesn't. There is no checkbox to check to save the password.

Passwords for other accounts work fine.

How can this be resolved?

Thanks Dennis

TB 102.12.0 Win10 22H2 19045.2965 I have two accounts that doesn't use the account password on startup. On the 10 min interval checks it no longer asks for the password, just gets any messages. All of the accounts are pop3. I deleted them in password manager thinking it would re-save them when entered - it doesn't. There is no checkbox to check to save the password. Passwords for other accounts work fine. How can this be resolved? Thanks Dennis

Chosen solution

I realize it is bad form to reply to your own post, but with more digging I figured out the solution.

Even though the password in question was in password manager, for whatever reason it was not being used on startup. Deleted the passwords in question and restarted, but no checkbox to save them.

Not getting the checkbox to save a password was due to signon.rememberSignons being set to false. Not sure why that was. I set this to true and restarted TB.

On startup the password box had the checkbox, and I checked it.

Restarted TB to verify no more prompts for account password.

Don't know why the ones that were originally there were not being used :-(

Dennis

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I realize it is bad form to reply to your own post, but with more digging I figured out the solution.

Even though the password in question was in password manager, for whatever reason it was not being used on startup. Deleted the passwords in question and restarted, but no checkbox to save them.

Not getting the checkbox to save a password was due to signon.rememberSignons being set to false. Not sure why that was. I set this to true and restarted TB.

On startup the password box had the checkbox, and I checked it.

Restarted TB to verify no more prompts for account password.

Don't know why the ones that were originally there were not being used :-(

Dennis