Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't play videos anymore even though i have adobe flash worked before better than chrome or explorer

  • 5 replies
  • 17 have this problem
  • 1 view
  • Last reply by rudyc

more options

hi

I love firefox esp videos. Much better than internet explorer and chrome. Very stable, smooth. Was playing fine then crashed. I thought it could be a few programs i uninstalled like shockwave which was playing hell with my computer. I uninstalled and reinstalled mozilla firefox and adobe flash player but still couldn't play videos in you tube, or revolution golf, etc. I took a screenshot but i don't see an attachment here to send it you. It says i need to update adobe flash player, or the adobe flash player is required for video playbacks, which i already did several times but it still doesn't show up in my firefox plugins. Please advise.

hi I love firefox esp videos. Much better than internet explorer and chrome. Very stable, smooth. Was playing fine then crashed. I thought it could be a few programs i uninstalled like shockwave which was playing hell with my computer. I uninstalled and reinstalled mozilla firefox and adobe flash player but still couldn't play videos in you tube, or revolution golf, etc. I took a screenshot but i don't see an attachment here to send it you. It says i need to update adobe flash player, or the adobe flash player is required for video playbacks, which i already did several times but it still doesn't show up in my firefox plugins. Please advise.

Chosen solution

Did you download the Flash installer via this page?

Do you see the Flash plugin in its installation folder?

You should find the Flash plugin file (NPSWF32_11_X_XXX_XXX.dll) in this folder after you have run the Flash installer:

  • 32 bit Windows: C:\Windows\System32\Macromed\Flash\
  • 64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\

See also:

Read this answer in context 👍 2

All Replies (5)

more options

Hi, Have you tried turning off hardware acceleration in the flash player settings, or updating the graphics driver?

more options

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.

Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.

Do you see the Flash plugin in Firefox/Tools > Add-ons > Plugins?


IE uses the ActiveX version of the Flash player and Google Chrome comes with its won Flash plugin.
Make sure to install the Flash plugin for Firefox.

Latest Flash player versions here:

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.

more options

thanks

i can't turn off hardware accelerator. It doesn't recognize me even though i've einstalled, uninstalled and reinstalled flash playrer several times and it is now in my add remove programs. . I get the error message: "Sorry, Flash Player is either not installed or not enabled. Please go to step 2 "

I can play videos in internet explorer and chrome but they are not the same quality as firefox is why i've used firefox exclusively esp for videos as i play a lot of them. Why suddenly they've stopped playing in firefox is the question. The answer (i assume) lies in why firefox is not recognizing adobe flash player 11 or shockwave even though they're both in my computer. And i don't know how to update my graphics driver

rudyc

more options

Chosen Solution

Did you download the Flash installer via this page?

Do you see the Flash plugin in its installation folder?

You should find the Flash plugin file (NPSWF32_11_X_XXX_XXX.dll) in this folder after you have run the Flash installer:

  • 32 bit Windows: C:\Windows\System32\Macromed\Flash\
  • 64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\

See also:

more options

PROBLEM SOLVED

Thanks so much everyone. I downloaded flash player 12 plugin exe from the link you sent me and everything is working. HOORAY

rudyc