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FF doesn't load menu of my website

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by mdivk

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My site has a menu, which all other users can see it except me, even I can view it with 1. another computer, 2. a different browser

I already tried uninstall firefox and downloaded a fresh new one and installed it, I still can't see the menu.

What happened to my computer/firefox?

Thanks.

My site has a menu, which all other users can see it except me, even I can view it with 1. another computer, 2. a different browser I already tried uninstall firefox and downloaded a fresh new one and installed it, I still can't see the menu. What happened to my computer/firefox? Thanks.

Chosen solution

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

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All Replies (4)

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Try to reload those web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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All the methods were tried with no use

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Chosen Solution

You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

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Thank you, this resolved my problem