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When I click on a link, it opens in a new window but the window is BLANK and I can't type anything. I have firefox 3.5.2

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  • 15 have this problem
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  • Last reply by cor-el

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when I click on a link to open something in a new window, it opens a new window but it's blank!!! it's driving me nuts and I did update Firefox, but since I thought that was the problem I decided to install an older version of Firefox instead. please help!!!

when I click on a link to open something in a new window, it opens a new window but it's blank!!! it's driving me nuts and I did update Firefox, but since I thought that was the problem I decided to install an older version of Firefox instead. please help!!!

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

There are other things that need attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r32
  2. Java Plug-in 1.6.0_06 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.