Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Choppy 4K YouTube playback

  • 7 replies
  • 15 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Chosen solution

Install "VP9 Video Extensions" and "AV1 Video Extension" from the Microsoft Store then reboot.

Try disabling the AV1 codec by changing media.av1.enabled to false in about:config.

Read this answer in context 👍 3

All Replies (7)

more options

Chosen Solution

Install "VP9 Video Extensions" and "AV1 Video Extension" from the Microsoft Store then reboot.

Try disabling the AV1 codec by changing media.av1.enabled to false in about:config.

Helpful?

more options

zeroknight said

Install "VP9 Video Extensions" and "AV1 Video Extension" from the Microsoft Store then reboot. Try disabling the AV1 codec by changing media.av1.enabled to false in about:config.

Thanks! I already had both the extensions installed. Disabling AV1 fixed the problem (despite having a GPU that can decode AV1...). 4K videos are now as smooth as 1440 and lower res.

Helpful?

more options

For AV1 support details, go to about:support in the address bar and check the "Codec Support Information" table.

Helpful?

more options

zeroknight said

For AV1 support details, go to about:support in the address bar and check the "Codec Support Information" table.

Here's my codec support table. Sorry for its language, I'm Italian.

Helpful?

more options

I have AV1 and VP9 MS Store software extensions installed, a LONG time ago. Despite this, suddenly, sometime after the begin of June 2024, every one of my PCs, if using FIREFOX, simply started to chop on 4K and even 1080P videos. Other browser Edge works flawlessly. All my machines are high end, minimum of Ryzen 9 5600HX with 32GB DDR4 so it's not a hardware issue. Something changed in Firefox or in YouTube against Firefox. I also disabled AV1. Also, it's weird to see AV1 is not supported by Firefox since it seems it is supported by my CPU and the codecs are installed.

I have to open EDGE whenever I want to see video with higher quality and that's just bad.

I am seriously thinking to migrate definitively to Edge, since I do not like Chrome and the last time I used it was in 2017.

Helpful?

more options

I have used Firefox for as long as I can remember, but for the past ….months playback , especially 4K YouTube videos where not only choppy, but freezing virtually unplayable.

The same playback on EDGE was smooth and I never thought I would, but few days ago I've switched to EDGE and I actually like not only the playback, but feels like after adjusting some settings EDGE is faster then Firefox.

Sorry Mozilla, but I think I will stay with EDGE, although I enjoyed while it lasted.

Thank you

Helpful?

more options

Try to update to 127.0.2 as that has fixes for some YouTube playback issues.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.