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Outlook.com sign in screen non-functional

  • 2 replies
  • 1 has this problem
  • 26 views
  • Last reply by phx.jdgreen

phx.jdgreen
phx.jdgreen
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After updating to 76 on Windows 10, the outlook.com sign on screen comes up as shown in the attachment. I've done a complete reset of Firefox, cleared the cache and tried safe mode. It was working fine until I closed Firefox and it completed the update. Outlook.com is working fine in Chrome.

After updating to 76 on Windows 10, the outlook.com sign on screen comes up as shown in the attachment. I've done a complete reset of Firefox, cleared the cache and tried safe mode. It was working fine until I closed Firefox and it completed the update. Outlook.com is working fine in Chrome.
Attached screenshots

Chosen solution

I think it was actually an issue with the site. I tried a few hours later and it worked.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You get this issue when CSS files are blocked. It is possible that your security software is blocking content.

What security software do you have ?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

phx.jdgreen
phx.jdgreen Question owner
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Chosen Solution

I think it was actually an issue with the site. I tried a few hours later and it worked.