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Youtube won't load properly

  • 3 replies
  • 7 have this problem
  • 1 view
  • Last reply by FredMcD

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So about a few hours ago, going to youtube and opening any video would result in this screen: (https://imgur.com/a/dCV3d). Refreshing the page would load it properly, but then I wouldn't be able to click on anything. I did a full firefox reinstall, refresh, update my system (macOS High Sierra 10.13.3) and deleted youtube cookies. Deleting youtube cookies solved the problem, but it reappeared as soon as I logged into youtube with my account again. The site works fine in both Safari and Chrome, and I have no idea what could be causing the problem.

So about a few hours ago, going to youtube and opening any video would result in this screen: (https://imgur.com/a/dCV3d). Refreshing the page would load it properly, but then I wouldn't be able to click on anything. I did a full firefox reinstall, refresh, update my system (macOS High Sierra 10.13.3) and deleted youtube cookies. Deleting youtube cookies solved the problem, but it reappeared as soon as I logged into youtube with my account again. The site works fine in both Safari and Chrome, and I have no idea what could be causing the problem.

All Replies (3)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.


https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

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Tried all of these, no luck.

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia