Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Getting error when accessing Google Docs

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by mattcamp

BlueSunDeb
BlueSunDeb
more options

I've been able to access my Gdocs all day long and now it's suddenly stopped working. While I can see my Gdrive and all the files in it, I get this error when I try to open one of them:

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

I've checked the cookies, cleared the cache and even restarted my computer. Nothing is working.

I've been able to access my Gdocs all day long and now it's suddenly stopped working. While I can see my Gdrive and all the files in it, I get this error when I try to open one of them: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I've checked the cookies, cleared the cache and even restarted my computer. Nothing is working.

All Replies (3)

mattcamp
mattcamp
more options

Are you sure you logged out of your Google Drive account?

Maybe you can't access that page because you're no longer logged in.

BlueSunDeb
BlueSunDeb Question owner
more options

Thanks. That wasn't it either. I had logged out/logged in, and tried on other browsers (which did work). At some point it resolved itself and started working again.

Wish I had a solution to offer.

mattcamp
mattcamp
more options

No problem, glad you could solve it anyway.