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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Convince

Convince
Convince
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Windows 10 was updated last night when I logged off (possibly a coincidence but I don't think so), and Firefox will not start even in safe mode. I uninstalled Firefox and reinstalled but I get the same problem. Also, restarted computer and ditto.

I get Crash ID: bp-9f23f3c7-9c7d-4d58-881d-9a6fa1170713

Anyone having the same problem?

Windows 10 was updated last night when I logged off (possibly a coincidence but I don't think so), and Firefox will not start even in safe mode. I uninstalled Firefox and reinstalled but I get the same problem. Also, restarted computer and ditto. I get Crash ID: bp-9f23f3c7-9c7d-4d58-881d-9a6fa1170713 Anyone having the same problem?

Chosen solution

hi, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

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philipp
philipp
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Chosen Solution

hi, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

Convince
Convince Question owner
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Thanks, philipp, that did it!

Convince