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shockwave flash player is not listed in my available add ons

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

projectpatty1
projectpatty1
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I downloaded flash player18.0.0.232 NPAPI, but adobe flash player is not in my add ons. It is listed in my add/remove program. I have Windows xp home addition and firefox

I downloaded flash player18.0.0.232 NPAPI, but adobe flash player is not in my add ons. It is listed in my add/remove program. I have Windows xp home addition and firefox

All Replies (2)

philipp
philipp
  • Moderator
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hello, please right-click the firefox icon on your desktop or start menu, go to properties > compatibility and make sure that any compatibility mode settings are unchecked...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that your user agent shows that you run Firefox in compatibility mode for Windows 95 (NT 4.0).

  • Mozilla/5.0 (Windows NT 4.0; rv:39.0) Gecko/20100101 Firefox/39.0

As posted above, check that you do not run Firefox in compatibility mode.

You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.