Can't locate inbox messages that are more than2 weeks old, where did they go?
I wanted to forward a message that I had received several weeks ago but can only scroll down to a date two weeks ago. I have Firefox on another computer and can scroll back to e-mails from last Oct.
I wanted to forward a message that I had received several weeks ago but can only scroll down to a date two weeks ago. I have Firefox on another computer and can scroll back to e-mails from last Oct.
All Replies (1)
Are there any differences in the setting on the two browsers?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.