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Thunderbird Telemetry
Revision 203950:
Revision 203950 by ryanleesipes on
Revision 254241:
Revision 254241 by wolfdaemon on
Keywords:
telemetry
telemetry
Search results summary:
Thunderbird collects telemetry data by default. We collect this data to help improve the performance and stability of Thunderbird. Learn more.
Thunderbird collects telemetry data by default. We collect this data to help improve the performance and stability of Thunderbird. Learn more.
Content:
Thunderbird collects telemetry data by default. We collect this data to help improve the performance and stability of Thunderbird. Telemetry data is made up of two data sets: interaction data and technical data.
=What is interaction and technical data?=
Interaction data includes anonymized information about your interactions with Thunderbird such as the number of filters and accounts, what protocols are used for accounts, and the number and type of installed Thunderbird Add-ons.
Technical data includes information about your Thunderbird version and language, device operating system and hardware configuration, memory, basic information about crashes and errors, outcome of automated processes like updates and account setup. When Thunderbird sends data to us, your IP address is temporarily collected as part of our server logs. IP addresses are temporarily collected in our server logs but are deleted.
=Where can I see what is collected?=
If you would like to review the data collected, you can find this within Thunderbird itself. It is accessible through the menu by doing the following:
#Click on the menu button and select '''Help'''.
#Then select the '''Troubleshottig Information''' option in the menu pane.
#In the Troubleshooting Information tab, click on the ''about:telemetry'' link (pictured below).
[[Image:Thunderbird about:telemetry link]]
=How do I opt out or delete telemetry data?=
You can opt of sending any Thunderbird telemetry information at any time.
[[Image:thunderbird-telemetry]]
To opt out of sending any Thunderbird telemetry information:
#[[Template:optionspreferences]]
#Select the '''Privacy & Security''' panel.
#Scroll to the ''Thunderbird Data Collection and Use'' section.
#Deselect the '''Allow Thunderbird to send technical and interaction data to Mozilla''' checkbox.
To learn more about what data Mozilla receives and how it's used, see [https://www.mozilla.org/en-US/privacy/thunderbird/].
Thunderbird collects telemetry data by default. We collect this data to help improve the performance and stability of Thunderbird. Telemetry data is made up of two data sets: interaction data and technical data.
=What is interaction and technical data?=
Interaction data includes anonymized information about your interactions with Thunderbird such as the number of filters and accounts, what protocols are used for accounts, and the number and type of installed Thunderbird Add-ons.
Technical data includes information about your Thunderbird version and language, device operating system and hardware configuration, memory, basic information about crashes and errors, outcome of automated processes like updates and account setup. When Thunderbird sends data to us, your IP address is temporarily collected as part of our server logs. IP addresses are temporarily collected in our server logs but are deleted.
=Where can I see what is collected?=
If you would like to review the data collected, you can find this within Thunderbird itself. It is accessible through the menu by doing the following:
#Click on the menu button and select '''Help'''.
#Then select the '''Troubleshooting Information''' option in the menu pane.
#In the Troubleshooting Information tab, click on the ''about:telemetry'' link (pictured below).
[[Image:Thunderbird about:telemetry link]]
=How do I opt out or delete telemetry data?=
You can opt of sending any Thunderbird telemetry information at any time.
[[Image:thunderbird-telemetry]]
To opt out of sending any Thunderbird telemetry information:
#[[Template:optionspreferences]]
#Select the '''Privacy & Security''' panel.
#Scroll to the ''Thunderbird Data Collection and Use'' section.
#Deselect the '''Allow Thunderbird to send technical and interaction data to Mozilla''' checkbox.
To learn more about what data Mozilla receives and how it's used, see [https://www.mozilla.org/en-US/privacy/thunderbird/].