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Revision 228883 by AliceWyman on
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Steps for resetting/refreshing Firefox
Steps for resetting/refreshing Firefox
Content:
#Click this [[Button:refresh]] button directly, if you are viewing this page in Firefox. '''This won't work if you are using a different browser or a mobile device.''' <br>
#*You can also find a Refresh Firefox button at the top of the Firefox [[Use the Troubleshooting Information page to help fix Firefox issues|Troubleshooting Information]] ''about:support'' page.
#To continue, click {button Refresh Firefox} in the confirmation window that opens.<!--[[Image:Fx91RefreshBoxWin10]]-->
#Firefox will close to refresh itself. When finished, a window will list your imported information. <!--[[Image: Fx91ImportWizardWin10]]-->
#Click the {button Finish} button. Firefox will open. {for fx89}Select whether you want Firefox to restore all or some windows and tabs and click the {button Let's go!} button.<!--[[Image: Fx91LetsGoButtonWin10]]-->{/for}
<!--let's unhide this if the refresh button doesn't work -- or follow the steps below:
#Click the menu button [[Image:New Fx Menu]] and then click help [[Image:Help-29]].
#From the {menu Help} menu choose {menu Troubleshooting Information}.
#;{note}If you're unable to access the {menu Help} menu, type '''about:support''' in your address bar to bring up the '''Troubleshooting Information''' page.{/note}
#Click the {button Refresh Firefox} button in the upper-right corner of the Troubleshooting Information page.
#;{for win}[[Image:Refresh 35 Win]]{/for}{for mac}[[Image:Refresh 35 Mac]]{/for}{for linux}[[Image:Refresh 35 Lin]]{/for}
#To continue, click {button Refresh Firefox} in the confirmation window that opens.
#Firefox will close to refresh itself. When finished, a window will list your imported information. Click {button Finish} and Firefox will open.-->
{note}'''Note:''' There's a Refresh Firefox button in the Firefox [[Diagnose Firefox issues using Troubleshoot Mode|{for fx88}Troubleshoot Mode{/for}{for not fx88}Safe Mode{/for}]] window, if you can't start Firefox normally. You can also do a manual refresh by [[Recovering important data from an old profile#w_create-a-new-firefox-profile|creating a new profile and transferring your important data to the new profile]].{/note}
#Click this [[Button:refresh]] link directly, if you are viewing this page in Firefox. '''This link won't work if you are using a different browser or a mobile device, and it may not work in some Firefox profiles.''' <!-- https://bugzilla.mozilla.org/show_bug.cgi?id=1643905 -->
#*If the above link doesn't work, there's a Refresh Firefox button at the top of the Firefox [[Use the Troubleshooting Information page to help fix Firefox issues|Troubleshooting Information]] (''about:support'') page, which you can use instead.
#To continue, click {button Refresh Firefox} in the confirmation window that opens.<!--[[Image:Fx91RefreshBoxWin10]]-->
#Firefox will close to refresh itself. When finished, a window will list your imported information. <!--[[Image: Fx91ImportWizardWin10]]-->
#Click the {button Finish} button. Firefox will open. {for fx89}Select whether you want Firefox to restore all or some windows and tabs and click the {button Let's go!} button.<!--[[Image: Fx91LetsGoButtonWin10]]-->{/for}
<!--let's unhide this if the refresh button doesn't work -- or follow the steps below:
#Click the menu button [[Image:New Fx Menu]] and then click help [[Image:Help-29]].
#From the {menu Help} menu choose {menu Troubleshooting Information}.
#;{note}If you're unable to access the {menu Help} menu, type '''about:support''' in your address bar to bring up the '''Troubleshooting Information''' page.{/note}
#Click the {button Refresh Firefox} button in the upper-right corner of the Troubleshooting Information page.
#;{for win}[[Image:Refresh 35 Win]]{/for}{for mac}[[Image:Refresh 35 Mac]]{/for}{for linux}[[Image:Refresh 35 Lin]]{/for}
#To continue, click {button Refresh Firefox} in the confirmation window that opens.
#Firefox will close to refresh itself. When finished, a window will list your imported information. Click {button Finish} and Firefox will open.-->
{note}'''Note:''' There's a Refresh Firefox button in the Firefox [[Diagnose Firefox issues using Troubleshoot Mode|{for fx88}Troubleshoot Mode{/for}{for not fx88}Safe Mode{/for}]] window, if you can't start Firefox normally. You can also do a manual refresh by [[Recovering important data from an old profile#w_create-a-new-firefox-profile|creating a new profile and transferring your important data to the new profile]].{/note}