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flashplayer

The Adobe Flash Player plugin lets you view video and animated content in Firefox. This article explains how to keep Flash updated and fix problems with it.

The [http://www.adobe.com/products/flashplayer/ Adobe Flash Player] browser plugin lets you view video and animated content in Firefox. This article has information about testing, updating, uninstalling and troubleshooting the Adobe Flash plugin. {for not fx35} * For instructions on how to install the Flash plugin for Firefox, see [[Install the Flash plugin to view videos, animations and games]]. {/for} {note}'''Note:''' The Firefox Software Update feature does not update installed plugins. See the [http://www.adobe.com/support/security/index.html#flashplayer Adobe Security bulletins and advisories page] for information about security and stability issues affecting Adobe Flash Player and other Adobe products.{/note} __TOC__ = Testing Flash = Visit [http://www.adobe.com/software/flash/about/ Adobe's Test Page] to see if the Flash plugin is installed and working properly. If it tells you that Flash is not installed,{for not fx35} see the article [[Install the Flash plugin to view videos, animations and games]] or{/for} follow the instructions in the [[#w_updating-flash|Updating Flash]] section below to install the Flash plugin. = Updating Flash = {for win,mac} The Flash plugin [http://helpx.adobe.com/flash-player/kb/flash-player-background-updates.html automatically updates itself] by default. If Mozilla's [https://www.mozilla.org/plugincheck/ Plugin Check] page says that Flash is outdated and you don't want to wait for the automatic update, you can update Flash manually by downloading and installing the latest version from Adobe. {/for} {for linux} To check if your installation of Flash is up to date, visit Mozilla's [https://www.mozilla.org/plugincheck/ Plugin Check] page. If it says that Flash is outdated, you can update Flash by downloading and installing the latest version from Adobe. {/for} [[T:updateflash]] {for win,mac} = Uninstalling Flash = For instructions on uninstalling Flash, see {for win}[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player - Windows]{/for}{for mac}[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player - Mac OS]{/for} at Adobe.com. {/for} {for win} {note}'''Note''': Running Adobe's uninstaller will remove Flash from all browsers where it is not built-in, including Internet Explorer. You will be prompted to reinstall Flash when you visit a page that requires it, such as [http://www.adobe.com/products/flash/about/ Adobe's Test Page].{/note} {/for} = Troubleshooting = == Flash plugin not working == If [http://www.adobe.com/software/flash/about/ Adobe's Test Page] does not show that Flash is working even though you have installed the latest version, your Flash plugin may be disabled. To make sure that Flash is enabled, #[[T:Open Add-ons|type=Plugins]] {for not fx23} If the Flash plugin is disabled, click {button Enable}. {/for} {for fx23} If the Flash plugin is disabled, select {menu Always Activate} in its drop-down menu. {/for} {for win} == Flash works in Internet Explorer or Chrome but not in Firefox == There are three different types of Flash Players: an ActiveX version for Internet Explorer, a Chrome version built-in the browser and a plugin version for Firefox and some other browsers. If you want Flash to work in Firefox you must install the plugin version, as explained above. {/for} == The Adobe Flash plugin has crashed == If you see this message instead of Flash content, see [[Adobe Flash plugin has crashed - Prevent it from happening again]]. {for win,fx20} == Unresponsive plugin warning == Firefox will show you a warning dialog if the Flash plugin is taking longer then expected: :[[Image:warning-unresponsive-plugin]]<br> See the article [[Warning Unresponsive plugin - What it means and how to fix it]] for solutions and workarounds. {/for} == Cannot view full screen Flash videos == See [[Flash video won't play full screen on YouTube, Facebook and other websites]]. == Playing Flash videos makes Firefox hang == If Firefox stops responding {for win, fx20}or if the Flash plugin hangs or stops working {/for}when playing Flash videos or games, try these solutions: *Pause or stop Flash in other tabs. You may need to close those tabs. *Update Flash. See the [[#w_updating-flash|Updating Flash]] section above for instructions. *Disable hardware acceleration in Flash:[[T:DisableHWAflash]] *Update your graphics drivers. See [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] for details. {for not fx35} {for win7, win8} *Disable Flash protected mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] {/for} {/for} {for fx35,win7} *Disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash Protected Mode] using these steps: # [[T:aboutconfig]] # Search for {pref dom.ipc.plugins.flash.disable-protected-mode} in the list of preferences. # Double-click on the preference to toggle its value from {pref false} to {pref '''true'''}. {for fx36}(If the setting is already {pref true} it means that Flash Protected Mode is currently disabled.){/for} # Close Firefox: [[T:closeFirefox]] # Restart Firefox. {/for} {for =fx35,win8} *Disable Flash Protected Mode. See Adobe's instructions under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?] {/for} {for fx36,win8} *Disable [http://blogs.adobe.com/security/2012/06/inside-flash-player-protected-mode-for-firefox.html Flash Protected Mode] using these steps: # [[T:aboutconfig]] # Search for {pref dom.ipc.plugins.flash.disable-protected-mode} in the list of preferences. # Double-click on the preference to toggle its value from {pref false} to {pref '''true'''}. (If the setting is already {pref true} it means that Flash Protected Mode is currently disabled.){/for} # Close Firefox: [[T:closeFirefox]] # Restart Firefox. {/for} == Other Flash problems and solutions == * Your Flash issue could be caused by an extension, theme, or hardware acceleration in Firefox. See [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] to narrow down the cause. * Other solutions for general audio and video problems are listed in the [[Fix common audio and video issues]] article. {for win,mac} *If Flash content does not work, acts strangely, causes errors, or if you see a notice that you need to update Flash (for instance, at [http://www.mozilla.org/plugincheck/ Mozilla's Plugin Check]) even after installing the latest Flash version, [[#w_uninstalling-flash|uninstall]] and [[Install the Flash plugin to view videos, animations and games|reinstall Flash]]. {/for} <!-- MZ credit --> <br/> <br/> '''''Based on information from [http://kb.mozillazine.org/Flash Flash (mozillaZine KB)]'''''