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How do I report an issue with Firefox Relay?
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If you're having problems with any of your aliases, forwarded emails or the Firefox Relay extension, please submit a report so our team can work to fix it. This article explains the steps you need to follow.
If you're having problems with any of your aliases, forwarded emails or the Firefox Relay extension, please submit a report so our team can work to fix it.
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If you are experiencing issues with your aliases, forwarded emails, or the Firefox Relay extension, please submit a report so that our team can work to fix it. To report issues with Firefox Relay, follow the steps below:
==Report issues via the Relay Extension==
#Click the Firefox Relay icon in the toolbar.
#Click '''Settings''' ([[Image:Relay gear icon]]) in the panel that opens.
#Make sure the data collection authorization switch is turned on.
#Select {menu Report Issue}.
#;[[Image:Relay report issue|width=400]]
#Enter the URL of the website where the issue occurred.
#Select the option that best explains the issue you’re facing.
#Click {button Submit Report}.
#;[[Image:Relay report issue 2|width=400]]
==Report issues via the Relay Dashboard==
#Head over to https://relay.firefox.com.
#Sign in to your account.
#Click your profile picture in the top right.
#Click {menu Contact us}.
#;[[Image:Relay contact support|width=400]]
#Fill out the form.
#Click {button Send}.
#;[[Image:Relay report issue 3|width=400]]
Firefox Relay lets you create aliases to protect your email address from spam and unwanted messages. But sometimes you might encounter problems with your aliases, forwarded emails, or the Firefox Relay extension. To help fix these issues as soon as possible, please send us a report with the details. This article will show you how to report issues with Firefox Relay.
==Report issues via the Relay Extension==
#At the top right, click the Firefox Relay icon at the add-on tray.
#;[[Image:Relay report issue A|width=800]]
#Click '''Settings''' ([[Image:Relay gear icon]]) in the panel that opens.
#;[[Image:Relay report issue B|width=400]]
#Make sure the data collection authorization switch is turned on.
#;[[Image:Relay report issue C|width=400]]
#Select {menu Report Issue}.
#;[[Image:Relay report issue D|width=400]]
#Enter the URL of the website where the issue occurred.
#Select the option that best explains the issue you’re facing.
#Click {button Submit Report}.
#;[[Image:Relay report issue E|width=400]]
==Report issues via the Relay Dashboard==
#Head over to https://relay.firefox.com.
#Sign in to your account.
#Click your profile picture in the top right.
#Click {menu Contact us}.
#;[[Image:Relay report issue F|width=400]]
#Fill out the form.
#Click {button Send}.
#;[[Image:Relay report issue 3|width=600]]