Compare Revisions
How can I contact support if I can’t sign in to Mozilla VPN
Revision 252779:
Revision 252779 by aparise on
Revision 253238:
Revision 253238 by Fabi.L on
Keywords:
Search results summary:
This article explains how to contact support if you can't sign in to Mozilla VPN.
This article explains how to contact support if you can't sign in to Mozilla VPN.
Content:
'''If you are unable to log in: '''
#Open Mozilla VPN and click {menu Get help} on the top right-hand side of the screen.
#Click {menu Contact support}.
#Complete the '''Contact support''' form, where you'll be asked to provide your email address and additional information about your problem.
#Click {button Submit} to complete your request.
[[Image:VPNGetHelp]]
'''If you are already logged in:'''
#Open Mozilla VPN and click the '''Settings''' icon.
#Click {menu Get help}.
#Click {menu Contact support}.
#Complete the ''Support Contact'' form, where you'll be asked to provide your email address and additional information about your problem.
#Click {button Submit} to complete your request.
'''If you are unable to log in: '''
#Open Mozilla VPN and click {menu Get help} on the top right-hand side of the screen.
#Click {menu Contact support}.
#Complete the '''Contact support''' form, where you'll be asked to provide your email address and additional information about your problem.
#Click {button Submit} to complete your request.
[[Image:VPNGetHelp]]
'''If you are already logged in:'''
#Open Mozilla VPN and click the '''Settings''' icon.
#Click {menu Get help}.
#Click {menu Contact support}.
#Complete the ''Support Contact'' form, where you'll be asked to provide your email address and additional information about your problem.
#Click {button Submit} to complete your request.
<!-- The following links contain UTM tags. UTM tags are only required for the en-US links. Localizers can use wiki links -->
=Related articles=
*[https://support.mozilla.org/en-US/kb/i-forgot-my-password-firefox-account-and-i-cant-lo?utm_source=-vpn-related I forgot my password for Firefox Account and I can't log into the VPN or Private Network]
*[https://support.mozilla.org/en-US/kb/help-i-still-have-questions-about-mozilla-vpn?utm_source=-vpn-related Help, I still have questions about Mozilla VPN]
'''Learn more:'''
*[https://support.mozilla.org/en-US/kb/-app-feedback-rate-your-experience-mozilla-vpn?utm_source=-vpn-related In-App Feedback - Rate your experience with Mozilla VPN]